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This is a great book - I just read it this weekend. The authors do a great job of outlining the pitfalls of email with plenty of terrifying examples of what happens to individuals, relationships and companies when nasty, unclear, or incriminating emails go out. Interestingly, the book is also just a good refresher course on how to treat people when communicating with them in any medium. It would be impossible to capture the ever changing standards of salutations and signoffs between equals and un-equals, and while their recommendations are a little formal for me (and probably most west-coast software developers like myself), I'll probably err a little more on the side of formality after reading this book. If you know anyone who feels baffled, intimidated or burned by email, or who doesn't and should, this would be a great gift.
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Patrick Sullivan, July 9, 2007
This is a great book - I just read it this weekend. The authors do a great job of outlining the pitfalls of email with plenty of terrifying examples of what happens to individuals, relationships and companies when nasty, unclear, or incriminating emails go out. Interestingly, the book is also just a good refresher course on how to treat people when communicating with them in any medium. It would be impossible to capture the ever changing standards of salutations and signoffs between equals and un-equals, and while their recommendations are a little formal for me (and probably most west-coast software developers like myself), I'll probably err a little more on the side of formality after reading this book. If you know anyone who feels baffled, intimidated or burned by email, or who doesn't and should, this would be a great gift.Terms and Conditions
We welcome your comments and ideas, but we ask that you refrain from:- Obscenity
- Spam
- Illegal content
- Copyrighted material
- Commercial solicitations
By posting your comments you are granting the good people of Powells.com the right (but not the obligation) to make your comments available to others over the Internet, and to copy and distribute your comments via other media, in each case on a royalty free basis. These terms govern the rights and obligations of the person posting comments and Powells.com; there are no intended third party beneficiaries of these terms. Posted comments are subject to monitoring, editing, and removal at any time. Please see our Terms of Use for our complete terms and conditions.Children's Online Privacy Protection Act
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