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Managing Information Quality: Increasing the Value of Information in Knowledge-intensive Products and Processes

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Managing Information Quality: Increasing the Value of Information in Knowledge-intensive Products and Processes Cover

 

Synopses & Reviews

Publisher Comments:

"What makes information useful? This seemingly simple and yet challenging question is the central topic of this book. It examines pragmatic methods through which the quality of information (i.e., its fitness for use) can be improved in knowledge-intensive products (from reports to websites) and processes (ranging from consulting to product development). The book contains four proven principles to apply a framework developed by the author to a variety of information products and thus increase their value. Six in-depth case studies and several short cases show how information quality can be managed systematically in order to increase the satisfaction of knowledge workers. Diagrams and tales, as well as diagnostic questions and summary boxes are used to make its content actionable. This revised second edition includes an additional chapter on information quality in e-government, a new case study on risk information, a new section on communication and knowledge quality, as well as an index to find key topics quickly."--BOOK JACKET.

Synopsis:

What makes information useful? This seemingly simple and yet intriguing and complicated question is discussed in this book. It examines ways in which the quality of information can be improved in knowledge-intensive processes (such as on-line communication, strategy, product development, or consulting). The book proposes a conceptual framework to manage information quality for knowledge-based content, presenting four proven principles to apply the framework to a variety of information products. Five in-depth company case studies show how information quality can be managed systematically in order to increase the satisfaction of knowledge workers and information consumers. The book uses frequent diagrams and tables, as well as diagnostic questions and summary boxes to make its content actionable.

Synopsis:

The 2nd edition of this book shows how the quality of information can be improved in such knowledge-intensive processes as on-line communication, strategy, product development, or consulting. The text offers proven principles for applying information quality management to a variety of information products. Case studies show how information quality management can increase satisfaction of knowledge workers and information consumers. Includes much new material.

Product Details

ISBN:
9783540322252
Subtitle:
Increasing the Value of Information in Knowledge-intensive Products and Processes
Publisher:
Springer
Author:
Eppler, Martin J.
Author:
Martin J. Eppler
Subject:
Knowledge management
Subject:
Management Information Systems
Subject:
System Administration - Storage & Retrieval
Subject:
Information technology
Subject:
Database applications
Subject:
Foreign Languages-German-Informatik-Economics
Subject:
Content Management
Subject:
Data quality
Subject:
Information Product
Subject:
Information Quality
Subject:
Information Quality Management
Subject:
Information Value
Subject:
BUSINESS INFORMATION SYSTEMS
Subject:
Information storage and retrieval.
Subject:
Information Systems Applications (incl.Internet) <P>Addresses for the first time the management and improvement of unstructured data or content</P>
Subject:
Business management
Subject:
main_subject
Subject:
all_subjects
Publication Date:
2006
Binding:
ELECTRONIC
Language:
English
Pages:
398

Related Subjects

Business » General
Business » High Tech Management
Business » Management
Computers and Internet » Internet » Application Development
Computers and Internet » Internet » Information
History and Social Science » Economics » General

Managing Information Quality: Increasing the Value of Information in Knowledge-intensive Products and Processes
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$ In Stock
Product details 398 pages Springer - English 9783540322252 Reviews:
"Synopsis" by , What makes information useful? This seemingly simple and yet intriguing and complicated question is discussed in this book. It examines ways in which the quality of information can be improved in knowledge-intensive processes (such as on-line communication, strategy, product development, or consulting). The book proposes a conceptual framework to manage information quality for knowledge-based content, presenting four proven principles to apply the framework to a variety of information products. Five in-depth company case studies show how information quality can be managed systematically in order to increase the satisfaction of knowledge workers and information consumers. The book uses frequent diagrams and tables, as well as diagnostic questions and summary boxes to make its content actionable.
"Synopsis" by , The 2nd edition of this book shows how the quality of information can be improved in such knowledge-intensive processes as on-line communication, strategy, product development, or consulting. The text offers proven principles for applying information quality management to a variety of information products. Case studies show how information quality management can increase satisfaction of knowledge workers and information consumers. Includes much new material.
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