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On Order$162.95
New Hardcover
Currently out of stock.
available for shipping or prepaid pickup only
MP Internet Marketing: Building Advantage in a Networked Economy with CDby Rafi Mohammed
Synopses & ReviewsPublisher Comments:This text presents a road-tested framework to help students and practitioners understand how to think about and implement effective Internet marketing programs. The focus is on using marketing levers to vary the level of intensity that the consumer has with a Website to build a relationship with the customer through four stages; from Awareness, to Exploration/Expansion, to Commitment, and possibly through Dissolution. This four stage customer-centric framework shows readers how to use the Internet to create intense and profitable relationships with their customers. In addition to comprehensively discussing the key levers that marketers can use to create relationships, the authors focus on two primary forces that the Internet brings to marketing the Individual and Interactivity - detailing how these forces influence key marketing levers and how these forces can be leveraged to create intense relationships with customers. Synopsis:Internet Marketing presents a customer-centric, "road tested" framework for designing and implementing an effective Internet marketing program. The accompanying website provides multimedia materials, lectures, and more. Table of Contents1. Introduction to Internet Marketing
Part 1: Corporate and Business Unit-Strategy 2. Corporate and Business-Unit Strategy Part 2: Analyzing the Market Opportunity 3. Framing the Market Opportunity 4. Marketing Research Part 3: Marketing Strategy 5. Marketing Strategy in Internet Marketing Part 4: The Design of the Customer Experience 6. Customer Experience Part 5: The Design of the Marketing Program 7. Customer Relationships 8. Product 9. Pricing 10.Communication 11.Community 12.Distribution 13.Branding 14.Designing the MarketSpace Matrix 15.Design of the Marketing Program: Austin Powers: The Spy Who Shagged Me Part 6: Building the Customer Interface 16.Customer Interface Part 7: Evaluating the Marketing Program 17. Customer Metric What Our Readers Are SayingBe the first to add a comment for a chance to win!Product Details
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