This concise, current, down-to-earth text introduces readers to the dynamics of the public sector. In the ninth edition, all new case studies link theory to the real-world practice of public administration.

Table of Contents

Preface

1 ~ The Administrative Craft

The Heart of the matter

Art, Science, or Craft?

Capital, Government, and Myths

Trust in Government and Politics

Partisan, Policy, and System Politics

Adversarial Legalism

Bureaucratic Legalism and Hidden Law

American Constitutional principles

Summary

2 ~ The Ecology of the Administrative Craft

Our Organized Society

Equality and Efficiency

Rights and Dollars

Ebbs and Flows of Government Expansions, Constraints, and Prospects

The Growth of Public Bureaucracy

Comparing Public and Private Administration Nuances

Interested Groups and the Greater Good

Washingtons Power

Summary

3 ~ The Anatomy of Public Organizations

The Basis of Organization

Points about Pyramids

Line and staff

Centralization and Decentralization

The HHS Organizational Framework

The Craft and Political Culture

Summary

4 ~ The Physiology of Public Organizations

Democracy in Bureaucracy

Baseline Originals in Organizational Life

Neoclassical Theories

Human Relations Theories

Women, Men, and Management Styles

Gender Gap in Government

Summary

5 ~ People and Personnel

Conflicting Doctrines in American Public Administration

Procedures and Policies

Employee Recruitment

Merit-Based Recruitment Arrangements

Does Federal Hiring Need a Fix?

The Postrecruitment Phase

Promotion

The Challenges of Public Personnel Administration

The Changing Demographics of the Federal Workforce

The True Size of Government

Equal Opportunity and Affirmative Action

Performance Ratings

Individual Performance Measurement

Position Classifications

Summary

6 ~ Public Sector Labor-Management Relations

A Social-Work Model of Unionism

Decline, transformation, or Reformation?

Union Members in 2001

State and Local Government Labor Issues

Alternatives for Avoiding a Work Stoppage

Collective Bargaining for Federal Employees

Working Conditions

Earnings

Conflicts in State Civil Service and Collective Bargaining Systems

Zero-Sum Versus One-Ten Power Games?

Radical Individualism and Labor unions

Public Sector Labor Law Impacts

Reasons for Union prominence

Summary

7 ~ Leadership

Leadership and Needs of the Situation

Leadership Qualities

Competence and Decision-Making

Leaders, Followers, and Charisma

Max Weber and Charisma Power Centers

Charismatic Leader Behaviors

Historical Conditions Favoring Charisma

Institutionalizing the American Presidency

The Limits of Leadership

Summary

8 ~ Communication

Communication and Public Administration

Formal and informal Communication

The Advantages of the Paper Trail

The Disadvantages of the Paper Trail

The Information Highway

E-Government and Communications

The Other Organization

Upward, Downward, and Across Communications

Summary

9 ~ Taxing, Budgeting, and Spending

Who Gets What Amount of Money?

Cycles in Congressional Budgeting

Phases of the Budget Cycle

The Incrementalism Budgeting Perspective

Roots of the Deficit Problem

Economic growth, Taxes, and Savings

Federal Spending in the States

State Tax Burdens

Summary

10 ~ The Productivity Challenge: Working Smarter While Doing More with Less

What is Excellence?

Efficiency and Effectiveness

Privatization of the Public Sector

Evaluating Government Programs

Citizen-Driven Government Performance

People Crisis and/or Opportunity?

The Highway Performance Monitoring System (HPMS)

Summary

11 ~ Administrative Law and Control

The Impact of Administrative Growth on Democratic Ideals and Administrative Law

Traditional and Contemporary Cornerstones of American Administrative Law

What is Administrative Law?

Administrative Discretion and Its Limits

Opening Up the Government

Administrative law Judges and Federal Regulations

Internal and External Administrative Controls

The Whistle-Blower as Tell-All

Law and Control: How Much is Enough?

Summary

12 ~ Government Regulations and Regulatory Behaviors

If Not Taxes, Perhaps Regulations?

Market Failure and Regulations

Is the Unites States a Regulatory State?

Economic, Social, and Subsidiary Regulations

Administrative Rules and rule Making

The Administrative Procedure Act

Regulatory Restraint and Modification

The Stages of Rule making

What is the Public Interest?

Summary

Appendix ~ Seven Ways to land a Great Internship