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Interviews | June 19, 2009

All posts by Dave Jim Lynch Makes Landscape Art... Out of Text

If Carl Hiaasen set one of his novels on a residential stretch of boundary line between British Columbia and Washington, or if Richard Russo's characters had relatives in the Pacific Northwest, the result might be something like Jim Lynch's Border Songs. Continue »


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    Border Songs

    Jim Lynch

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14 Remote Warehouse Reference- Speech and Debate


Interpersonal Conflict

by William W. Wilmot

Interpersonal Conflict Cover

Synopses & Reviews

Publisher Comments:

Written for courses such as Communication and Conflict, Interpersonal Conflict, Conflict Management, Conflict and Negotiation, and Conflict in Personal Relationships, this textbook examines the central principles of effective conflict management in a wide variety of contexts--from romantic relationships to the workplace. Its combination of up-to-date research and examples gives students a theoretical as well as a practical foundation in conflict management.

About the Author

Wm. Wilmot is Professor of Communication at the University of Montana and is a practicing organizational mediator and conflict manager.Joyce L. Hocker, a practicing family mediator and conflict manager, is a psychotherapist in Missoula, Montana.

Table of Contents

Preface

Acknowledgements

Part One: Conflict Components

Chapter 1: The Nature of Conflict

Chapter 2: Perspectives on Conflict

Chapter 3: Interests and Goals

Chapter 4: Power: The Structure of Conflict

Chapter 5: Styles and Tactics

Part Two: Intervention

Chapter 6: Assessing Conflicts

Chapter 7: Moderating Your Conflicts

Chapter 8: Negotiating for Mutual Gains

Chapter 9: Third-Party Intervention

Chapter 10: Mending the Broken Branch: Forgiveness and Reconciliation

Chapter 11: Preventing Destructive Conflict

Appendix

References

Name Index

Subject Index

Product Details

ISBN:
9780073135540
Author:
Wilmot, William W.
Publisher:
McGraw-Hill Higher Education
Author:
Wilmot
Author:
Hocker, Joyce L.
Author:
Cram 101
Author:
Hocker, Joyce
Author:
Cram 101
Author:
Cram101 Textbook Reviews
Author:
Wilmot, William
Author:
All Material Written by Cram101, Materia
Subject:
Speech
Subject:
Social Psychology
Subject:
Conflict (psychology)
Subject:
Interpersonal conflict
Subject:
Violence in Society
Subject:
General
Copyright:
Edition Number:
7
Publication Date:
October 2005
Binding:
Paperback
Grade Level:
College/higher education:
Language:
English
Illustrations:
Y
Pages:
364
Dimensions:
9.08x7.38x.55 in. 1.25 lbs.

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