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More copies of this ISBN:Communicating At Work : Principles and Practices for Business and the Professions (9TH 08 Edition)by Ronald B. Adler
Synopses & ReviewsPublisher Comments:The leading text in business communication, Communicating at Work takes a pragmatic approach that features a strong multicultural focus, a heavy emphasis on effective presentations, and a pedagogical program designed to encourage group activities and skill building. Its combination of clear writing and effective use of tables makes this text an excellent teaching tool. The ninth edition provides coverage of new pedagogy, key new topics and an expansion of other important concepts including sources of on-the-job conflict, how to use informational interviews for career advancement, and stages in group problem-solving. Book News Annotation:In this ninth edition text, the authors (communication instructors at
Santa Barbara City College and Central New Mexico Community College,
respectively) update and expand on discussion of workplace
communication for undergraduate and professional students of business
and management. Chapters have been reorganized, and cover: how to use
multimedia; cultural and ethical considerations; strategies for
listening; verbal and nonverbal messages; interpersonal skills;
principles of interviewing; work in teams; meetings; and strategies
for giving presentations. Updated material includes an explanation of
how misunderstandings are grounded in the symbolic nature of
language, the benefits and dangers of using specialized business
terms, and stages in group problem solving.
Annotation ©2007 Book News, Inc., Portland, OR (booknews.com) Table of Contents Part One: Basics of Business and Professional Communication 1. Communicating at Work Part Two: Personal Skills 3. Listening 5. Interpersonal Skills Strategic Case: Platinum Sounds 7. Types of Interviews Strategic Case: Museum of Springfield 9. Effective Meetings Strategic Case: Fresh Air Sports 11. Verbal and Visual Support in Presentations 13. Informative, Group, and Special-Occasion PresentationsAppendix : Business Writing | ||||||||||||
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