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Written and Interpersonal Communication: Methods for Law Enforcementby Cliff Roberson
Synopses & ReviewsPublisher Comments: Written and Interpersonal Communication: Methods for Law Enforcement, now in its third edition, teaches students the methods and approaches that are crucial to successful communications. The text focuses on the key aspects of both oral and written communication, such as dealing with witnesses, interviewing suspects, writing reports, and other forms of communication that influence law enforcement operations. Effective communication is essential for police work, in particular, leadership roles within the police organization. By improving their communication skills, students using this text prepare themselves for efficient and successful careers in law enforcement. New for the third edition includes: Rules for Improvement sections in each chapter, a new chapter on the art of interviewing, increased coverage on making public speeches, and new sections on using the right word. Table of Contents1. The Need for Effective Communication.
2. Oral Versus Written Communication.
3. The Communication Process.
4. Improving Communication.
5. Special Communications Issues.
6. Hostage Negotiations.
7. Communicating in Public.
8. Law Enforcement Records.
9. Management Information Systems.
10. Basic Reports.
11. Interviews and Interrogations.
12. Using Reports in Court.
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