For undergraduate/graduate Principles of Management and Management Skills courses.

Whetten/Cameron teaches students the ten essential skills all managers should possess in order to be successful.

Developing ManagementSkills, 7/e,  begin each chapter, starting with the PAMS assessment in the introduction, allowing students to see which skills they need to focus on more.  It shows students with little work experience that most managers struggle with one or more skills presented in the book. 

INTRODUCTION — THE CRITICAL ROLE OF MANAGEMENT SKILLS

PART 1:  Personal Skills

CHAPTER 1 - DEVELOPING SELF-AWARENESS

CHAPTER 2 - MANAGING PERSONAL STRESS

CHAPTER 3 - SOLVING PROBLEMS ANALYTICALLY AND CREATIVELY

PART 2:  Interpersonal Skills

CHAPTER 4 — BUILDING RELATIONSHIPS BY COMMUNICATING SUPPORTIVELY

CHAPTER 5 — GAINING POWER AND INFLUENCE

CHAPTER 6 — MOTIVATING OTHERS

CHAPTER 7 — MANAGING CONFLICT

PART 3:  Group Skills

CHAPTER 8 - EMPOWERING AND DELEGATING

CHAPTER 9 - BUILDING EFFECTIVE TEAMS AND TEAMWORK

CHAPTER 10 — LEADING POSITIVE CHANGE

PART 4:  Specific Communication Skills

SUPPLEMENT A — MAKING ORAL AND WRITTEN PRESENTATIONS

SUPPLEMENT B — CONDUCTING INTERVIEWS

SUPPLEMENT C — CONDUCTING MEETINGS

PART 5: Appendices

APPENDIX 1 — GLOSSARY

APPENDIX 2 - REFERENCES