The eighth edition of this best-selling book continues to provide readers with a realistic picture of actual collective bargaining and labor relations situations drawn from the authors' considerable experiences. Sections of actual labor agreements as well as arbitration cases and decisions of the National Labor Relations Board (NLRB) and the courts illustrate and emphasize contemporary issues of collective bargaining and labor relations. Experts in the fields of labor law and arbitration have contributed “tips” on how the concepts in the book can actually be applied. In addition to covering history and law, workplace challenges, the collective bargaining process, and labor contracts, major features of this new edition include expanded coverage of public sector labor relations, international collective bargaining issues, union organizing and avoidance strategies, and collective bargaining in professional sports. Because of its comprehensive coverage and excellent resource material, this book is an excellent reference for human resource directors, labor relations directors, personnel directors, and labor negotiators.

Preface    

 PART I: Labor Relations Overview    

CHAPTER 1 History and Law    

The Roots of the American Labor Movement    

Growth of National Unions    

Early Judicial Regulation    

Pro-Labor Legislation    

The Creation of a National Labor Policy    

Public Sector Collective Bargaining    

Summary    

CASE STUDY 1-1: Interfering with the Employee’s Right to Unionize    

CASE STUDY 1-2: Discriminating Against Union Members    

You Be the Arbitrator: Should an Employee’s File Be Expunged?    

EXERCISE: Sources of Labor Relations Information   

CHAPTER 2 Challenges and Opportunities    

Workplace Changes    

The Challenges    

The Opportunities

Employee Teams    

Why Unionize?    

Union Growth Areas    

Workforce Diversity

CASE STUDY 2-1: Job Performance    

CASE STUDY 2-2: Company Unions    

You Be the Arbitrator: Can a “Just Cause” Standard Be Satisfied Without Proving Fault?    

EXERCISE: Attitudes Toward Unions    

 PART II: The Collective Bargaining Process    

CHAPTER 3 Establishing a Bargaining Unit    

What Is Collective Bargaining?    

The National Labor Relations Board    

Bargaining Unit Determination in Private and Public Sectors    

Union Structure and Public Sector Unions    

The Organizing Drive    

Union Security    

Individual Rights Within Unions    

Summary    

CASE STUDY 3-1: Duty of Fair Representation    

CASE STUDY 3-2: Employer’s Unlawful Assistance to Union    

You Be the Arbitrator: “Just Cause” for Termination    

EXERCISE: Certification Election 

CHAPTER 4 Unfair Labor Practices    

Organizational Campaigns    

Union Organizing Strategies    

Union Avoidance Strategies by Management    

Unfair Labor Practices by Employers    

Unfair Labor Practices by Labor Organizations    

Duty to Bargain in Good Faith    

Duty to Furnish Information    

The Authority of the NLRB    

Unfair Labor Practices in the Public Sector    

Summary    

CASE STUDY 4-1: Unfair Labor Practice by an Employer    

CASE STUDY 4-2: Unfair Labor Practice by a Union    

You Be the Arbitrator: Bereavement Leave    

EXERCISE: What Do You Really Know About Organizational Campaign Unfair Labor Practices?    

CHAPTER 5 Negotiating an Agreement    

The Bargaining Process    

Bargaining Techniques    

Impasse    

Bargaining in the Public Sector    

Summary    

CASE STUDY 5-1: Surface Bargaining    

CASE STUDY 5-2: Surface Bargaining    

You Be the Arbitrator: School Bus Drivers    

EXERCISE: Develop Your Own Negotiating Skills    

 PART III: Cost of Labor Contracts    

CHAPTER 6 Wage and Salary Issues    

Union Wage Concerns    

Management Wage Concerns    

Negotiated Wage Adjustments    

Wage Negotiation Issues    

Wage Surveys    

Costing Wage Proposals    

Union Wages and Inflation    

Public Employee Wage and Salary Issues    

Summary    

CASE STUDY 6-1: Premium Pay Rates    

CASE STUDY 6-2: Incentive Pay    

You Be the Arbitrator: Scheduling Saturday as Part of the Workweek    

EXERCISE: Wage Provisions    

CHAPTER 7 Employee Benefits Issues    

Concession Bargaining    

Required Benefits    

Negotiated Benefits    

Income Maintenance Plans    

Health Care    

Pay for Time Not Worked    

Premium Pay    

Employee Services    

Public Sector Benefits Issues    

Summary    

CASE STUDY 7-1: Paid Leaves of Absence    

CASE STUDY 7-2: Employee Benefits    

You Be the Arbitrator: Not Working a 40-Hour Week    

EXERCISE: Flexible Benefit Decisions    

CHAPTER 8 Job Security and Seniority    

Job Security    

Seniority  

Calculation of Seniority    

Promotions    

Layoff and Recall Rights    

Advanced Notice of Shutdown    

Shared Work    

Determining Ability    

Company Mergers    

Successorship    

Employee Alcohol and Drug Testing    

Public Sector Security Issues    

Summary    

CASE STUDY 8-1: Relocating Work Without Bargaining    

CASE STUDY 8-2: Drug Testing    

You Be the Arbitrator: Subcontracting Work or Union Busting?    

EXERCISE: Merging Seniority Lists    

 PART IV: The Labor Relations Process in Action    

CHAPTER 9 Implementing the Collective Bargaining Agreement    

Reducing an Agreement to Writing    

Nature of Labor Agreement

Contract Enforcement    

Rights and Prohibited Conduct    

Public Sector Contract Enforcement Issues    

Summary    

CASE STUDY 9-1: Contract Interpretation    

CASE STUDY 9-2: Duty to Bargain    

You Be the Arbitrator: Reassignment of Job Duties    

EXERCISE: Provisional Intent    

CHAPTER 10 Grievance and Disciplinary Procedures    

Sources of Employee Grievances    

Steps in a Grievance Procedure    

Functions of Grievance Procedures    

Employee Misconduct    

Disciplinary Procedures    

Grievance Mediation    

Public Sector Grievance Issues    

Summary    

CASE STUDY 10-1: Insubordination of a Police Officer While in Pursuit of a Stolen Vehicle    

CASE STUDY 10-2: Grooming Standards at Southwest Airlines    

You Be the Arbitrator: Employee Writing Threats    

EXERCISE: Source of Grievances    

CHAPTER 11 The Arbitration Process    

History and Legal State of Arbitration    

Arbitration of Statutory Rights in Union and Nonunion Cases    

Types of Arbitration    

Selecting the Arbitrator    

Determining Arbitrability    

Hearing Procedures    

Case Preparation    

Contractual Issues    

Arbitration Issues in the Public Sector    

Summary    

CASE STUDY 11-1: Drug and Alcohol Testing    

CASE STUDY 11-2: Arbitrability    

You Be the Arbitrator: Alleged Theft of Company Property    

EXERCISE: Use of the Arbitration Process    

CHAPTER 12 Comparative Industrial Relations

Globalization

World Wide Labor Movement

International Labour Organization

Anglophone Countries

European Union Nations

Far East Nations

Summary    

CASE STUDY 12-1: Insider Trading by Union Official

You Be the Arbitrator: Minimum Wage

EXERCISE: Attitudes Toward Unions    

APPENDIX A  Collective Bargaining Simulation

APPENDIX B   Texts of Statutes    

National Labor Relations Act    

Labor-Management Relations Act    

Endnotes    

Glossary    

Photo Credits    Index