This best-selling survey of contemporary human resource management offers a balance of practical and applied material as well as underlying Human Resource Management theory. It reflects the latest information, including the impact of global competition and rapid technological advances, that have accelerated trends such as shared service centers, outsourcing and just-in-time training. A wealth of actual company examples demonstrates how concepts are being used in today's leading-edge organizations. New chapter on Internet recruiting provides readers with realistic and thorough discussion of how the Internet is changing human resources with specific material on the Internet's influence in this industry such as steps to effective internet recruiting, employment web sites, and much more. Additional Global Perspectives sections throughout the book provide readers with insightful discussions of multinational topics so they can appreciate their impact on human resources management. Additional HR Web Wisdom sections guide readers to three distinct web sites in each chapter related to topics under discussion, enabling them to gain additional insight. Additional HRM in Action brief exercises in each chapter permit readers to make decisions regarding real world situations that could occur in the business world. Companion Website includes hotlinks to all sites featured in HR Web Wisdom sections; monthly updates; an online study guide; and Internet exercises. Current examples and data from over 100 actual companies illustrate the concepts at work in real organizations. An invaluable resource for professionals in the human resources field.

Chapter 1: Strategic Human Resource Management: An Overview

PART II. Ethical, Social, and Legal Considerations

Chapter 2: Business Ethics and Corporate Social Responsibility

Chapter 3: Workforce Diversity, Equal Employment Opportunity, and Affirmative Action

PART III. STAFFING

Chapter 4: Job Analysis, Strategic Planning, and Human Resource Planning

Chapter 5: Recruitment

Chapter 6: Selection

PART IV. HUMAN RESOURCE DEVELOPMENT

Chapter 7: Training and Development

Appendix Chapter 7: Career Planning and Development

Chapter 8: Performance Management and Appraisal

PART V. COMPENSATION

Chapter 9: Direct Financial Compensation

Chapter 10: Benefits, Nonfinancial Compensation, and Other Compensation Issues

PART VI. SAFETY AND HEALTH

Chapter 11: A Safe and Healthy Work Environment

  PART VII. EMPLOYEE AND LABOR RELATIONS

Chapter 12:  Labor Union and Collective Bargaining

Appendix Chapter 12: History of Unions in the United States

Chapter 13: Internal Employee Relations

  PART VIII. OPERATING IN A GLOBAL ENVIRONMENT

Chapter 14: Global Human Resource Management