The trusted guide to the statistical methods for quality control and improvement.

Quality control and improvement is more than an engineering concern. Quality has become a major business strategy for increasing productivity and gaining competitive advantage. Introduction to Statistical Quality ControlSixth Editiongives you a sound understanding of the principles of statistical quality control (SQC) and how to apply them in a variety of situations for quality control and improvement.

With this text, you'll learn how to apply state-of-the-art techniques for statistical process monitoring and control, designing experiments for process characterization and optimization, conduct process robustness studies, and implement quality management techniques.

You’ll appreciate the significant updates in the Sixth Edition including:

• In-depth attention to DMAIC, the problem-solving strategy of Six Sigma. It will give you an excellent framework to use in conducting quality improvement projects.
• New examples that illustrate applications of statistical quality improvement techniques in non-manufacturing settings. Many examples and exercises are based on real data.
• New developments in the area of measurement systems analysis
• New features of Minitab V15 incorporated into the text
• Numerous new examples, exercises, problems, and techniques to enhance your absorption of the material

Covering everything from basic principles to state-of-the-art concepts and applications, this book arms readers with a comprehensive understanding of modern statistical methods for quality control and improvement. The authors cover basic and advanced methods of statistical process control (SPC), show how statistically designed experiments can be used for process design, development and improvement, and explore acceptance sampling. Throughout the pages, guidelines are provided for selecting the correct statistical technique to use in a variety of situations.

Douglas C. Montgomeryis Regents’ Professor of Engineering and Statistics at ArizonaStateUniversity. He received his B.S., M.S., and Ph.D. degrees from Virginia Polytechnic Institute, all in engineering. The author and coauthor of many technical papers and twelve other books. Dr. Montgomery is a Fellow of the American Society for Quality, the American Statistical Association, the Royal Statistical Society, the Instituteof Industrial Engineers, an Elected Member of the International Statistical Institute and an Academician of the InternationalAcademyfor Quality.

Part I: Introduction.

Chapter 1: Quality Improvement in the Modern Business Environment.

Chapter 2: The DMAIC Process.

Part II: Statistical Methods Useful in Quality Control and Improvement.

Chapter 3: Modeling Process Quality.

Chapter 4: Inferences about Process Quality.

Part III: Basic Methods of Statistical Process Control and Capability Analysis.

Chapter 5: Methods and Philosophy of Statistical Process Control.

Chapter 6: Control Charts for Variables.

Chapter 7: Control Charts for Attributes.

Chapter 8: Process and Measurement System Capability Analysis.

Part IV: Other Statistical Process-Monitoring and Control Techniques.

Chapter 9: Cumulative Sum and Exponentially Weighted Moving Average Control Charts.

Chapter 10:  Other Univariate Statistical Process Monitoring and Control Techniques.

Chapter 11: Multivariate Process Monitoring and Control.

Chapter 12: Engineering Process Control and SPC.

Part V: Process Design and Improvement with Designed Experiments.

Chapter 13: Factorial and Fractional Experiments for Process Design and Improvements.

Chapter 14: Process Optimization and Designed Experiments.

Part VI: Acceptance Sampling.

Chapter 15: Lot-by-Lot Acceptance Sampling for Attributes.

Chapter 16: Other Acceptance Sampling Techniques.

Appendix.