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The No Complaining Rule: Positive Ways to Deal with Negativity at Work

by Jon Gordon

The No Complaining Rule: Positive Ways to Deal with Negativity at Work Cover

Synopses & Reviews

Publisher Comments:

It's Tuesday morning and Hope walks into her office with puffy eyes, a swollen head, and a broken heart. But unfortunately, her company—EZ Tech—is in worse shape than she is. The fact that their computer batteries are catching on fire is the least of their problems. Employees have been posting negative comments about management on blogs for the world to see, the media is attacking the credibility of the company, morale is at an all-time low, negativity is at an all-time high, and the stock price is sinking faster than the Titanic. As VP of human resources, Hope is charged with finding a solution to overcome the biggest challenge in her company's history. In the process of battling her own adversity, she discovers the no complaining rule and other positive ways to save her company and herself from ruin.

In the spirit of his international bestseller The Energy Bus, Jon Gordon once again shares an inspiring and enlightening story that reveals a powerful way to tackle the biggest problem in business and life—the negativity that costs organizations billions of dollars and impacts the morale, productivity, and health of individuals and teams.

Based on an actual company that created and implemented the no complaining rule, Gordon delivers an engaging story filled with innovative ideas and practical strategies to develop positive leaders, organizations, and teams.

For managers, team leaders, or anyone looking to turn negative energy into positive solutions, The No Complaining Rule shares powerful principles and an actionable plan to win the battle against individual and organizational negativity. When you implement the no complaining rule, you'll spend less time and energy on problems and more time focused on solutions.

Review:

"Get off the complain train and read this book!"

—Ken Blanchard, author of The One Minute Managerand The One Minute Entrepreneur

"Excuses always come from the losing locker room. In Jon Gordon’s book The No Complaining Rule, he provides the winning edge."

—Coach Lou Holtz

"People are energized and organizations move forward when collective strengths converge to fuel results. Jon Gordon knows that negativity is the biggest problem in business today and in The No Complaining Rule, he cleverly shows how to build a positive culture and purpose to drive success."

—David Meerman Scott, bestselling author of The New Rules of Marketing and PR

Review:

A story about Positive Ways to Turn Complaints into Solutions, Innovations, and Success

Every complaint represents an opportunity to turn something negative into a positive!

"Excuses always come from the losing locker room. In Jon Gordon's book The No Complaining Rule, he provides the winning edge."-Coach Lou Holtz

"In a world in which so many, it seems, focus on the glass as half empty, Jon Gordon sets out a clear blueprint in The No Complaining Ruleto help each of us better ourselves. His approach will cut negativity and can impact our workplaces and our families, and help us carve out more productive, lower-stress environments."-Nathan Whitaker coauthor of Quiet Strength(with Tony Dungy)

"Complaining is one of the biggest problems in business today. It undermines the effectiveness of a team and organization, leading to contempt and an inability to adapt and change. In The No Complaining Rule, Jon Gordon offers the antidote."-Ken Fisher, CEO of Fisher Investments, Forbes columnist, author of The Only Three Questions That Count

Synopsis:

Sharing the simple yet profound message that negativity and complaining are sabotaging the people, culture, and success of far too many organizations, this book provides a powerful solution that works--a seven-day no complaining fast.

Synopsis:

The No Complaining Rule

by Jon Gordon

A Story About Positive Ways to Turn Complaints into Solutions, Innovations, and Success

Every complaint represents an opportunity to turnsomething negative into a positive!

"Excuses always come from the losing locker room. In Jon Gordon's book The No Complaining Rule, he provides the winning edge." —Coach Lou Holtz

"In a world in which so many, it seems, focus on the glass as half empty, Jon Gordon sets out a clear blueprint in The No Complaining Ruleto help each of us better ourselves. His approach will cut negativity and can impact our workplaces and our families, and help us carve out more productive, lower-stress environments."—Nathan Whitaker coauthor (with Tony Dungy) of Quiet Strength

"Complaining is one of the biggest problems in business today. It undermines the effectiveness of a team and organization, leading to contempt and an inability to adapt and change. In The No Complaining Rule, Jon Gordon offers the antidote."—Ken Fisher, CEO of Fisher Investments, Forbes columnist, author of The Only Three Questions That Count

About the Author

Jon Gordonis a speaker, consultant, and author of the international bestseller The Energy Bus: 10 Rules to Fuel Your Life, Work, and Team with Positive Energy, which has inspired readers the world over. He and his books have been featured on CNN and on NBC's Today show, and in Forbes, Fast Company, O: The Oprah Magazine, the Wall Street Journal, and the New York Times. Clients such as the Jacksonville Jaguars, the PGA Tour, Northwestern Mutual, JPMorgan Chase, and Publix Supermarkets also call on Jon to get their team "on the bus" and moving in the right direction. Jon also impacts thousands of teachers and students each year through his work with schools, universities, and nonprofit organizations. He is a graduate of Cornell University and holds a master's degree in teaching from Emory University. He lives in northeast Florida with his wife and two high-energy children.

For more information about Jon, please visit www.JonGordon.com or www.NoComplainingRule.com.

Table of Contents

Introduction.

Hope.

On Fire.

Morale.

The Phone Call.

The Real Problem.

Traffic.

The Talk.

The Cost Of Negativity.

It Could Be Worse.

Cancer.

The Positive Road.

The Complaining Fast.

3 No Complaining Tools.

No News Is Good News.

Fundamentals Of Prosperity.

The Bloggers.

The Yard Guy.

Friday.

The Meeting.

Positive Principles.

Questions.

More Traffic.

Sunday.

Monday.

Hope Shares The No Complaining Rule.

The Roll Out.

Play To Win.

Hope Receives The News.

One Month Later.

5 Things To Do Instead Of Complain.

It's All Good.

No Complaining Rule Action Plan.

No Complaining Week: Personal Action Plan.

Are You A Complainer Assessment.

Seminar Promotion Page.

Product Details

ISBN:
9780470279496
Subtitle:
Positive Ways to Deal with Negativity at Work
Author:
Gordon, Jon
Publisher:
John Wiley & Sons
Subject:
Employees
Subject:
Employee morale
Subject:
Human Resources & Personnel Management
Subject:
Motivational
Subject:
Small Business
Subject:
Negativism
Copyright:
Publication Date:
June 2008
Binding:
Hardcover
Grade Level:
General/trade
Language:
English
Pages:
155
Dimensions:
8.78x6.22x.70 in. .66 lbs.

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