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Contributors | November 10, 2009

Zachary Lazar: IMG Evening's Empire



Without knowing it, I'd always had two unspoken arrangements with the world. The first was that I would not trouble it with unpleasant conversation... Continue »
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Supervision in the Hospitality Industry, Student Workbook

Supervision in the Hospitality Industry, Student Workbook Cover

Synopses & Reviews

Publisher Comments:

This Fifth Editionprovides comprehensive coverage of the principles, theories, human relations techniques, and decision-making skills that are required to manage a workforce to profitable results. It helps managers satisfy obligations to owners, customers, and employees while maintaining a positive work climate, developing job expectations, disciplining marginal employees, and addressing workplace diversity.

Synopsis:

* Covers all areas related to managing employees in foodservice and hotel operations, from communication, recruitment, and training to performance evaluation, discipline issues, and delegation.

* Each chapter features new, up-to-date material.

* Expanded coverage of hospitality organizations through case studies and hotel industry examples.

Synopsis:

* Expanded coverage of hospitality organizations through case studies and hotel industry examples.

Product Details

ISBN:
9780471313502
Subtitle:
Applied Human Resources
Publisher:
Wiley
Author:
Miller, Jack E.
Author:
Walker, John R.
Author:
Drummond, Karen Eich
Subject:
Food Science
Subject:
Food Industry & Science
Copyright:
Edition Number:
4
Publication Date:
20060922
Binding:
Paperback
Grade Level:
General/trade
Language:
English
Pages:
144
Dimensions:
9.14x7.48x.26 in. .44 lbs.
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