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Check for Availabilityout of stock. Click on the button below to search for this title in other formats. Supervision in the Hospitality Industry, Student Workbook
Synopses & ReviewsPublisher Comments:This Fifth Editionprovides comprehensive coverage of the principles, theories, human relations techniques, and decision-making skills that are required to manage a workforce to profitable results. It helps managers satisfy obligations to owners, customers, and employees while maintaining a positive work climate, developing job expectations, disciplining marginal employees, and addressing workplace diversity. Synopsis:* Covers all areas related to managing employees in foodservice and hotel operations, from communication, recruitment, and training to performance evaluation, discipline issues, and delegation. * Each chapter features new, up-to-date material. * Expanded coverage of hospitality organizations through case studies and hotel industry examples. Synopsis:* Expanded coverage of hospitality organizations through case studies and hotel industry examples. What Our Readers Are SayingBe the first to add a comment for a chance to win!Product Details
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