Featuring a highly practical, hands-on approach ENTERPRISE INTEGRATIONis the only textbook on the subject written specifically for users with no prior enterprise system experience.

With its broad coverage of topics, the text introduces readers to important principles of integrated systems, and demonstrated how those principles are implemented in a business context. You will learn how linkages form between business processed and how these linkages are supported by enterprise systems. Once you've mastered the basic concepts, you can observe these linkages in action.

FEATURES

• Emphasizes practical experience using enterprise systems.
• Fosters a broad understanding of fundamental concepts of enterprise technology.
• Case studies and exercises throughout the text provide a balance of theory and practice.
• Focused on enterprise systems in general using SAP and other software as examples.

This text combines the basic concepts of integrated systems with practical experience and their use in a business environment. Understanding integration requires an understanding of the business processes within a firm and between a firm and its external business partners.

In this groundbreaking book, two acknowledged experts explore the underlying principles of systems integration, and, with the help of numerous case studies show IT managers, systems analysts, and project managers how to apply those principles to solving complex business problems. The authors reveal the linkages between business processes and how they can be supported in enterprise-wide integrated systems. Rather than review specific products and tools, the authors use real-life examples to provides readers with a practical understanding of integrated system architectures and how they function within the framework of an Enterprise Planning System.

Kent Sandoeis an Associate Professor of Management Information Systems at California State University, Chico, where he teaches corporate information technology and electronic commerce. Kent has over 20 years of experience in the information systems area as a programmer, analyst, manager, and consultant. He has worked in a variety of industries, primarily within the transportation and financial services sectors. Recently, he worked within th Internet Commerce IT group at Cisco Systems where he conducted rrsearch on payments technologies. Prior to joining Chico State, Kent was on the faculty of the Graduate School of Business at Fordham University in New York City where he worked on SAP and e-commerce initiatives. Kent's research interests include organizational memory, information systems security, and institutional impacts of IT. He received his Ph.D. in Management Information Systems from Claremont Graduate University.

Gail Corbittis a Professor of Management Information Systems at California State University, Chico, where she teaches software development and enterprise systems. Gail has over 20 years of experience in the information systems area. She has worked on major SAP implementation project at Chevron and Hewlett Packard. In addition , she has been an active researcher and consultant in the areas of business process redesign, rapid/joint applications development, and collaborative group technology for numerous organizations including the U.S. Navy, Intel, BASF, Simpson Paper Company, California Prison Authority, and the Huber Company. She received her Ph.D. in Management Information Systems from the University of Colorado at Boulder.

Raymond Boykinis a Professor of Operations Management at California State University, Chico, where he is the Director of the SAP Program and coordinator of the Production and Operations Management Option. Ray has published many articles in the areas of operations management, risk assessment and management, and quality management. His current research interests are enterprise systems, supply chain management, and business process analysis and reengineering. Prior to joining the faculty at Chico State, Ray held positions at PLG, Monsanto, and Rockwell International. His industry experience includes: SAP R/3 (MM and QM modules) implementation and configuration, quality data warehouse, production planning models for manufacturing operations, warehouse management, material quality control, and outbound logistics. Ray received his Ph.D. in Business Administration (Management Science) at St. Louis University.

Foreword.

Preface.

AN INTRODUCTION TO ENTERPRISE SYSTEMS.

Information Systems, Organizations, and Integration.

Silos, Mousetraps, and Islands: A Chronicle of Information Systems in Organizations.

The Challenge of Integration.

A NEW ENVIRONMENT FOR ENTERPRISE SYSTEMS.

Let's Get Horizontal: Toward a Process View of Organization.

The Relentless Distribution of Information Technology.

Data at the Core of the Enterprise.

The Architecture of an Enterprise System.

BUILDING ENTERPRISE SYSTEMS.

Planning for Enterprise Systems.

The Design of Enterprise Systems.

Realizing and Operating Enterprise Systems.

People in Enterprise Systems.

EXTENDING ENTERPRISE SYSTEMS.

Integrating Backward: Extending the Supply Chain.

Integrating Forward: Meeting Demand and Managing Customers.

Integrating Upward: Supporting Managers and Executives.

Glossary.

Index.