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Email Marketing: Using Email to Reach Your Target Audience and Build Customer Relationships

by Jim Sterne

Email Marketing: Using Email to Reach Your Target Audience and Build Customer Relationships Cover

Synopses & Reviews

Publisher Comments:

The most powerful tool for marketing, branding, direct response, and building customer relationships is email. It's cheap, easy-to-use, and almost everybody on the Internet has an email address. The only problem is that not everyone knows how to use it correctly. Sending out a bad email not only discourages potential customers but can also damage your brand and your reputation. Written by the leading experts on Internet direct marketing and permission email marketing, this book arms you with the latest email strategies and techniques to help you dramatically improve response rates and forge lasting customer relationships. The authors provide a comprehensive introduction to what email marketing is and how it can be used to reach a larger group of people at a lower cost. You'll discover the ins and outs of creating an effective email marketing strategy and how it can play a significant role with your customers. And you'll find a collection of valuable templates that will help you get started immediately!

This book takes you step-by-step through the process of creating a successful permission email marketing campaign. Inside, you'll learn how to:

* Develop a campaign strategy

* Write an email masterpiece

* Reach your target audience

* Enhance a campaign for a better response rate

* Measure the success of email marketing strategies

* Advertise on other people's electronic newsletters

* Host your own discussion group

Synopsis:

This text aims to provide an understanding of what email marketing is, why it is here to stay, and the reasons behind its growth. Readers should learn the ins-and-outs of creating an effective email marketing strategy and why it plays such a significant role in building customer relationships.

Synopsis:

Ein Buch für Marketing- und Werbefachleute und Spezialisten der Öffentlichkeitsarbeit: Wie erreicht man mit möglichst niedrigen Kosten möglichst viele potentielle Interessenten? Eine mögliche Antwort: Email-Marketing. Der Autor erklärt, was man darunter versteht und warum immer mehr Firmen auf diese Art der Informationsweiterleitung zurückgreifen. So lernt der Leser, eine email-Kampagne aufzusetzen, die Mails zu den richtigen Kunden zu schicken, die Kampagne gegebenenfalls zu verstärken und - nicht zuletzt - den Erfolg zu messen. Sehr informativ! (03/00)

Table of Contents

Spam: The Email We Love to Hate.

Defining Opt-in.

Crafting an Email Campaign.

Setting Your Sights: Targeting Your Message.

Writing an Email Masterpiece.

E-Newsletters, E-Promotions, and OPEmail.

Testing Your Talent, Reckoning Your Response, and Managing Your Email.

Stories from the Front Line.

A Look toward the Future.

Index.

Product Details

ISBN:
9780471383093
Subtitle:
Using Email to Reach Your Target Audience and Build Customer Relationships
Foreword:
Reitman, Jerry I.
Foreword:
Reitman, Jerry I.
Author:
Sterne, Jim
Author:
Priore, Anthony
Author:
Reitman, Jerry I.
Publisher:
John Wiley & Sons
Location:
New York :
Subject:
Marketing - General
Subject:
Internet - General
Subject:
Advertising & Promotion
Subject:
Customer Service
Subject:
Customer relations
Subject:
Electronic Commerce
Subject:
Data Transmission Systems - Electronic Mail
Subject:
Telemarketing
Subject:
Electronic mail messages
Subject:
E-Commerce - Internet Marketing
Series Volume:
#99-103
Publication Date:
March 2000
Binding:
Paper Textbook
Grade Level:
General/trade
Language:
English
Illustrations:
Yes
Pages:
320
Dimensions:
9.20x7.54x.77 in. 1.21 lbs.

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