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Data Mining Cookbook : Modeling Datafor Marketing, Risk, and Customer Relationship Management (01 Edition)

by Olivia Parr Rud

Data Mining Cookbook : Modeling Datafor Marketing, Risk, and Customer Relationship Management (01 Edition) Cover

ISBN13: 9780471385646
ISBN10: 0471385646
Condition: Student Owned
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Synopses & Reviews

Please note that used books may not include additional media (study guides, CDs, DVDs, solutions manuals, etc.) as described in the publisher comments.

Publisher Comments:

Get a data mining recipe for success to increase profits and reduce costs in today's business world with-This book shows you how to create and implement models of the most commonly asked data mining questions for marketing, sales, risk analysis, and customer relationship management and support. You'll get proven modeling techniques that address specific questions to help you find new ways to increase profit and cut costs. Starting from the basics, you'll learn how to plan the menu and choose the right ingredients-or ask the right questions and get data ready to mine-before you get down to the business of creating the meal. You'll find numerous case studies that detail available data sources for developing targeting models, then learn to process, evaluate, and implement them through an extensive case study of a lifetime value model for a life insurance direct-mail campaign. This step-by-step guide will help you to:

* Mine your company's data or find outside sources for your project

* Select and transform the variables when preparing data for modeling

* Test and validate response, activation, and profitability models

* Perform customer analysis through profiling and segmentation

* Build models to predict response, risk, churn, and lifetime value

* Use models for Web-based marketing and customer support

Also AvailableData Mining Cookbook CD-ROM see ad in back of bookVisit our Web site at www.wiley.com/compbooks/ Visit the companion Web site atdataminingcookbook.wiley.com

Review:

“…the descriptions are clear, concise, unambiguous…she has clearly succeeded…” (The Institute of Direct Marketing -theidm.com

Synopsis:

Die meistgestellten Fragen beim Datamining - gut verständlich erläutert und in einem Band zusammengefaßt! Business Manager sind heute darauf angewiesen, Datamining-Technologien zu beherrschen, um neue Wege für Verkauf, Kundensupport und Risikomanagement zu finden. Dieses Buch zeigt Ihnen, wie sie Datenmaterial aufbereiten und einen exakt zugeschnittenen Fragenkatalog entwerfen. Die Autorin schöpft aus jahrezehntelanger Erfahrung und erläutert hier erprobte Methoden, wie Sie Ihre Fragen testen. Begleitend gibt es eine CD-ROM mit vielen Beispielen und kompletten Codes in SAS.

Synopsis:

Increase profits and reduce costs by utilizing this collection of models of the most commonly asked data mining questions

In order to find new ways to improve customer sales and support, and as well as manage risk, business managers must be able to mine company databases. This book provides a step-by-step guide to creating and implementing models of the most commonly asked data mining questions. Readers will learn how to prepare data to mine, and develop accurate data mining questions. The author, who has over ten years of data mining experience, also provides actual tested models of specific data mining questions for marketing, sales, customer service and retention, and risk management. A CD-ROM, sold separately, provides these models for reader use.

About the Author

OLIVIA PARR RUD (Olivia@datasquare.com) is Executive Vice President of Data Square, LLC, a leading database marketing consulting firm. She has over 22 years' experience in data mining, predictive modeling, and segmentation for a variety of industries, including credit card, insurance, high tech, telecommunications, and catalog industries. She provides analysis and solutions for her clients in the areas of acquisition, retention, risk, and overall profitability for direct mail, telemarketing, broadcast marketing, and the Internet.

Product Details

ISBN:
9780471385646
Subtitle:
Modeling Data for Marketing, Risk, and Customer Relationship Management
Author:
Rud, Olivia C.
Author:
Rud, Olivia C.
Author:
Rud, O. C.
Publisher:
John Wiley & Sons
Location:
New York
Subject:
Marketing
Subject:
Information Management
Subject:
Customer services
Subject:
Marketing - Research
Subject:
Database Management - Data Warehousing and Data Mining
Subject:
Data mining
Subject:
Service áa la clientáele
Subject:
Database Management - Database Mining
Subject:
Data processing
Subject:
Marketing -- Data processing.
Copyright:
Series Volume:
2
Publication Date:
January 2001
Binding:
Paperback
Grade Level:
Professional and scholarly
Language:
English
Illustrations:
Yes
Pages:
416
Dimensions:
9.28x7.35x.89 in. 1.29 lbs.

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