"Managing Operational Risk" ist ein maßgeblicher Leitfaden zum Handling des operativen Risikos in Finanzinstituten. Als operatives Risiko bezeichnet man das Risiko für mögliche unerwartete Verluste, die auf Systemfehler, nicht adäquate interne Steuerungs- und Kontrollmechanismen sowie auf menschliches Versagen und höhere Gewalt zurückzuführen sind. Erläutert werden hier alle grundsätzlichen Fragen, angefangen bei einer ausführlichen Definition des Begriffs operatives Risiko, bis hin zu Entwurf und Implementierung anspruchsvoller Riskmanagement-Systeme. Darüber hinaus werden neueste Verfahren zur Erstellung von Computermodellen ebenso erörtert wie führende Methoden zur Integration von Legacy Systemen für die Bewertung und Erfassung operativer Risiken. "Managing Operational Risk" ist ein sachlich-prägnanter Ratgeber zur Bewertung und Minimierung des operativen Risikos. Geschrieben von Douglas Hoffman, einem international führenden Experten auf diesem Gebiet. Mit zahlreichen Fallstudien zu Spitzenfinanzinstitutionen weltweit.

Authored by a leading international expert in the field, this is a guide to managing operational risk in financial institutions. It covers all the bases from the basics of what operational risk is, to how to design and implement sophisticated operational risk management systems.

Details of the 20 best management strategies for operational risk

" Finally, we have a comprehensive, practical tool for operational risk. This book covers all critical aspects of operational risk, from simply how to get started to the complex modeling of the risk. The case studies are especially useful."

– Mark Balfan

Senior Vice President and Group Head, Corporate Risk Management

Bank of Tokyo Mitsubishi

" Doug Hoffman was in the business of managing operational risk before most and it shows. His book is both comprehensive and to the point– a tough combination to achieve."

– Simon Wills

Director, British Bankers’ Association

" Operational risk has become a central issue in the management of enterprise risk and for capital adequacy standards for financial institutions. Doug Hoffman is among the very few pioneers in developing an understanding of operational risk, the discipline of operational risk management, and related capital attribution standards for economic and regulatory capital. This book will become a reference work for the financial services industry and financial regulators."

– George J. Vojta

Director, Financial Services Forum

" In a quickly evolving area, this book provides a balanced and thorough discussion of the variety of approaches a bank can use to establish a risk management and measurement system for operational risk. The book presents a solid conceptual analysis of the issues to consider, paired with practical guidance."

– Barbara Matthews

Banking Advisor and Regulatory Counsel, The Institute of International Finance, Inc.

ManagingOperational Risk is the answer for executives and operational risk managers of financial firms who want to establish the best policies for bridling operational risk at a firmwide and enterprise-wide level. The techniques and practices presented here include:

• Dynamic risk monitoring and reporting– implement a continuum of data and risk tools for effective identification, assessment, mitigation, and finance
• Risk assessment, modeling, and risk-adjusted performance measures– calculate, monitor, and manage the effects of operational losses on firmwide and business unit levels
• Operational risk technology and systems– ensure program efficiency by leveraging technology in enterprise-wide data gathering
• Market perception– develop a plan and ongoing discipline for protecting corporate integrity and managing crises that may impact a firm’ s reputation, brand, or franchise
• Insurance and risk finance programs– design, evaluate, and fine-tune insurance and developing financial programs for operational risks

Douglas G. Hoffman (Fairfield, CT) is an independent consultant in operational risk management. His firm, Operational Risk Advisors, provides executive training and assists financial institutions and corporate clients worldwide in operational risk analysis and mitigation.

Published in association with the Global Association of Risk Professionals

As e-commerce and globalization continue to expand, so does the level of operational risk, increasing the need for guidance on how to measure and manage it. This is the definitive guide to managing operational risk in financial institutions. Written in a concise, no-nonsense style, and containing numerous real-life case studies, it covers all the bases from the basics of what operational risk is to how to design and implement sophisticated operational risk management systems. Readers will appreciate the up-to-the-minute coverage of the latest techniques and practices to manage operational risk. They will learn how to enhance their positions in the face of anticipated new regulatory standards and capital requirements.

Douglas G. Hoffman (Fairfield, CT) is an independent consultant in operational risk management. His firm, Operational Risk Advisors, provides executive training and assists financial institutions and corporate clients worldwide in operational risk analysis and mitigation.