<p><i>Organizational Behavior</i> places core concepts of human behavior and industrial psychology in a real-world context. Strong end-of-chapter exercises, activities, plus an optional case and exercise book make this flexible text suitable for students at the undergraduate level. Likewise, the authors&#039; emphasis on the latest organizational behavior research continues to attract graduate students.</p><p>The Eighth Edition features significant structural and content changes, as well as an enhanced design&#151;with more figures and tables, cartoons with captions, and 50 new color photos&#151;for greater visual appeal. All <i>Opening Cases</i> and chapter-ending <i>OB Cases for Discussion</i> are new, featuring companies such as Ryanair, Merrill Lynch, and the Denver Broncos. Workplaces issues, featured in several new boxed inserts, focus on five pivotal topics in the modern workplace: technology, ethics, change, diversity, and globalization.</p><ul><li><i>New </i> Revised and expanded coverage in the Eighth Edition includes an all-new Chapter 2, which addresses the changing environment of organizations; new research on emotional intelligence; combined coverage of creativity and decision making in Chapter 8; expanded coverage of leadership in Chapters 12 and 13; new content on organizational justice and power and influence in Chapter 14; and new coverage of conflict and negotiation.<li><i>New </i> <i>Test Preppers</i> now appear at the end of each chapter, helping students assess their comprehension and retention of chapter concepts. Each <i>TestPrepper</i> offers up to 20 questions, with corresponding answers located at the end of the text.<li><i>New </i> An end-of-part integrative case on Starbucks reflects the interdependence of OB topics, and allows students to consider the &quot;big picture&quot; while applying chapter concepts to the case at hand.<li><i>New </i> A clear, concise <i>Chapter Outline</i> and list of <i>Chapter Objectives</i> at the start of each chapter help students organize their study time and better focus their learning.</ul>

Organizational Behavior places core concepts of human behavior and industrial psychology in a real-world context. Strong end-of-chapter exercises, activities, plus an optional case and exercise book make this flexible text suitable for students at the undergraduate level. Likewise, the authors' emphasis on the latest organizational behavior research continues to attract graduate students.

The Eighth Edition features significant structural and content changes, as well as an enhanced design--with more figures and tables, cartoons with captions, and 50 new color photos--for greater visual appeal. All Opening Cases and chapter-ending OB Cases for Discussion are new, featuring companies such as Ryanair, Merrill Lynch, and the Denver Broncos. Workplaces issues, featured in several new boxed inserts, focus on five pivotal topics in the modern workplace: technology, ethics, change, diversity, and globalization.New Revised and expanded coverage in the Eighth Edition includes an all-new Chapter 2, which addresses the changing environment of organizations; new research on emotional intelligence; combined coverage of creativity and decision making in Chapter 8; expanded coverage of leadership in Chapters 12 and 13; new content on organizational justice and power and influence in Chapter 14; and new coverage of conflict and negotiation.New Test Preppers now appear at the end of each chapter, helping students assess their comprehension and retention of chapter concepts. Each Test Prepper offers up to 20 questions, with corresponding answers located at the end of the text.New An end-of-part integrative case on Starbucks reflects the interdependence of OB topics, and allowsstudents to consider the big picture while applying chapter concepts to the case at hand.New A clear, concise Chapter Outline and list of Chapter Objectives at the start of each chapter help students organize their study time and better focus their learning.

'Organizational Behavior places core concepts of human behavior and industrial psychology in a real-world context. Strong end-of-chapter exercises, activities, plus an optional case and exercise book make this flexible text suitable for students at the undergraduate level. Likewise, the authors\' emphasis on the latest organizational behavior research continues to attract graduate students. The Eighth Edition features significant structural and content changes, as well as an enhanced design--with more figures and tables, cartoons with captions, and 50 new color photos--for greater visual appeal. All Opening Cases and chapter-ending OB Cases for Discussion are new, featuring companies such as Ryanair, Merrill Lynch, and the Denver Broncos. Workplaces issues, featured in several new boxed inserts, focus on five pivotal topics in the modern workplace: technology, ethics, change, diversity, and globalization.'

Note: Each chapter concludes with "Building Managerial Skills" and "Test Prepper." I. Introduction to Organizational Behavior 1. An Overview of Organizational Behavior Chapter Opening Case: Managing the World's Mightiest Army What Is Organizational Behavior? Organizational Behavior and the Management Process Organizational Behavior and Managerial Work Contemporary Organizational Behavior Contextual Perspectives on Organizational Behavior Experiencing Organizational Behavior: Relating OB and Popular Culture Self-Assessment Exercise: Assessing Your Own Management Skills Organizational Behavior Case for Discussion: Employees to the 100th Power 2. The Changing Environment of Organizations Chapter Opening Case: Nearshoring is the New Offshoring at SAP Globalization and Business Diversity and Business Technology and Business Ethics and Corporate Governance New Employment Relationships Experiencing Organizational Behavior: Understanding Your Own Stereotypes About Others Self-Assessment Exercise: Cross-Cultural Awareness Organizational Behavior Case for Discussion: Diversity, Aussie Style II. Individual Processes in Organizations 3. Foundations of Individual Behavior Chapter Opening Case: The Manager of Your Sunday Afternoons People in Organizations Personality and Organizations Attitudes in Organizations Perception in Organizations Types of Workplace Behavior Experiencing Organizational Behavior: Matching Personalities and Jobs Self-Assessment Exercise: Assessing Your Locus of Control Organizational Behavior Case for Discussion: The Best Baglers in Boston 4. Motivations in Organizations Chapter Opening Case: Corporate Volunteering Motivates Workers The Nature of Motivation Need-Based Perspectives on Motivation Process-Based Perspectives on Motivation Learning-Based Perspectives on Motivation Experiencing Organizational Behavior: Understanding the Dynamics of Expectancy Theory Self-Assessment Exercise: Assessing Your Equity Sensitivity Organizational Behavior Case for Discussion: CollabNet Overcomes the Silo Effect 5. Motivating Employee Performance Through Work Chapter Opening Case: Happiness on the Job Motivation and Employee Performance Work Design in Organizations Employee Involvement and Motivation Alternative Work Arrangements Experiencing Organizational Behavior: Learning About Job Design Self-Assessment Exercise: The Job Characteristics Inventory Organizational Behavior Case for Discussion: Alternative Work Arrangements at Hewlett Packard 6. Motivating Employee Performance Through Rewards Chapter Opening Case: One Goal at Ryanair: Low Costs Support Low Prices Goal Setting and Motivation Performance Management in Organizations Individual Rewards in Organizations Managing Reward Systems Experiencing Organizational Behavior: Using Compensation to Motivate workers Self-Assessment Exercise: Diagnosing Poor Performance and Enhancing Motivation Organizational Behavior Case for Discussion: Performance Management at Merrill Lynch 7. Managing Stress and the Work-Life Balance Chapter Opening Case: The Stress of "Controlled Chaos" The Nature of Stress Individual Differences and Stress Common Causes of Stress Consequences of Stress Managing Stress in the Workplace Work-Life Linkages Experiencing Organizational Behavior: Learning How Stress Affects You Self-Assessment Exercise: Are You Type A or Type B? Organizational Behavior Case for Discussion: Stress and the Professional Musician 8. Decision Making and Problem Solving Chapter Opening Case: Coptervision's Creativity The Nature of Decision Making The Decision-Making Process Related Behavioral Aspects of Decision Making Creativity, Problem Solving, and Decision Making Experiencing Organizational Behavior: Decisions Self-Assessment Exercise: Rational Versus Practical Approaches to Decision Making Organizational Behavior Case for Discussion: Decisions and Consequences at Morgan Stanley III. Interpersonal Processes in Organizations 9. Foundations of Interpersonal and Group Behavior Chapter Opening Case: Every Group Counts at Tenet Healthcare The Interpersonal Nature of Organizations The Nature of Groups Types of Groups Stages of Group Development Group Performance Factors Intergroup Dynamics Group Decision-Making in Organizations Experiencing Organizational Behavior: Learning the Benefits of a Group Self-Assessment Exercise: Group Cohesiveness Organizational Behavior Case for Discussion: Effective Group Decisions at the Denver Broncos 10. Using Teams in Organizations Chapter Opening Case: Outsourcing Teamwork Differentiating Teams from Groups Benefits and Costs of Teams in Organizations Types of Teams Implementing Teams in Organizations Essential Team Issues Experiencing Organizational Behavior: Using Teams Self-Assessment Exercise: Understanding the Benefits of Teams Organizational Behavior Case for Discussion: The Rainmakers 11. Communication in Organizations Chapter Opening Case: eBay Manages Communication Challenges The Nature of Communication in Organizations Methods of Communication The Communication Process Electronic Information Processing and Telecommunications Communications Networks Managing Communication Experiencing Organizational Behavior: The Importance of Feedback in Oral Communication Self-Assessment Exercise: Diagnosing Your Listening Skills Organizational Behavior Case for Discussion: Communication in a Family-Run Business 12. Traditional Models for Understanding Leadership Chapter Opening Case: Leading the Leaders at PepsiCo The Nature of Leadership Early Approaches to Leadership The Emergence of Situational Leadership Models The LPC Theory of Leadership The Path-Goal Theory of Leadership Vroom's Decision Tree Approach to Leadership Experiencing Organizational Behavior: Understanding Successful and Unsuccessful Leadership Self-Assessment Exercise: Applying Vroom's Decision Tree Approach Organizational Behavior Case for Discussion: The "Reality-Distortion Field" of Steve Jobs 13. Contemporary Views of Leadership in Organizations Chapter Opening Case: A New President for MIT Contemporary Situational Theories Leadership Through the Eyes of Followers Alternatives to Leadership The Changing Nature of Leadership Emerging Issues in Leadership Experiencing Organizational Behavior: Understanding Leadership Substitutes Self-Assessment Exercise: Are You a Charismatic Leader Organizational Behavior Case for Discussion: Teaching Leaders at Accenture 14. Power, Politics, and Organizational Justice Chapter Opening Case: The Faces of New Labor at the SEIU Influence in Organizations Power in Organizations Politics and Political Behavior Organizational Justice Experiencing Organizational Behavior: Learning About Ethics and Power Self-Assessment Exercise: Assessing Organizational Justice Where You Work Organizational Behavior Case for Discussion: Justice for Wal-Mart's Workers 15. Conflict and Negotiation in Organizations Chapter Opening Case: The (Functional) Family Business The Nature of Conflict in Organizations Common Forms and Causes of Conflict Reactions to Conflict Managing Conflict Negotiation in Organizations Experiencing Organizational Behavior: Learning Negotiation Skills Self-Assessment Exercise: Comfort with Conflict Organizational Behavior Case for Discussion: Xerox's Unique Approach to Labor-Management Relations IV. Organizational Processes and Characteristics 16. Foundations of Organization Structure Chapter Opening Case: Intel's Intelligent Organization Structure The Nature of Organization Structure Structural Configuration Structure and Operations Responsibility and Authority Classic Views of Structure Experiencing Organizational Behavior: Understanding Organization Structure Self-Assessment Exercise: Making Delegation Work Organizational Behavior Case for Discussion: Nissan's New Organization Structure 17. Organization Design Chapter Opening Case: A Marriage Made in Heaven Contingency Approaches to Organization Design Strategy, Structural Imperatives, and Strategic Choice Organizational Designs Contemporary Organization Design Experiencing Organizational Behavior: Studying a Real Organization Self-Assessment Exercise: Diagnosing Organization Structure Organizational Behavior Case for Discussion: The Right Structure for Build-A-Bear Workshop 18. Organization Culture Chapter Opening Case: Shell Updates Its Nineteenth Century Culture, Again The Nature of Organization Culture Creating the Organization Culture Approaches to Describing Organization Culture Emerging Issues in Organization Culture Managing Organization Culture Experiencing Organizational Behavior: Culture of the Classroom Self-Assessment Exercise: An Empowering Culture: What It Is and What It Is Not Organizational Behavior Case for Discussion: The Fast-Breaking Culture of Whole Foods Market 19. Organization Change and Development Chapter Opening Case: Shutting Down Rocky Flats Forces for Change Processes for Planned Organization Change Organization Development Resistance to Change Managing Successful Organization Change and Development Experiencing Organizational Behavior: Planning a Change at the University Self-Assessment Exercise: Support for Change Organizational Behavior Case for Discussion: Toyota Reinvented