Leadership is personal. It's not about the corporation, the community, or the country. It's about you. If people don't believe in the messenger, they won't believe the message. If people don't believe in you, they won't believe in what you say. And if it's about you, then it's about your beliefs, your values, your principles.-- from Credibility

In this best-selling book, Kouzes and Posner (authors of The Leadership Challenge), explain why leadership is above all a relationship, with credibility as the cornerstone. They provide rich examples of real managers in action and reveal the six key disciplines and related practices that strengthen a leader's capacity for developing and sustaining credibility. Kouzes and Posner show how leaders can encourage greater initiative, risk-taking, and productivity by demonstrating trust in employees and resolving conflicts on the basis of principles, not positions.

Kouzes (Center for Innovation and Entrepreneurship, Santa Clara University) and Posner (leadership, Santa Clara University) explain the role of credibility in the leadership relationship and provide examples of real managers in action to illustrate six key principles and related practices that strengthen a leader's capacity for developing and sustaining credibility. Annotation (c)2003 Book News, Inc., Portland, OR (booknews.com)

Through rich examples of real managers in action, the bestselling authors of "The Leadership Challenge" reveal six key disciplines and practices that work to strengthen a leader's capacity for development.

"'"Credibility"' may well move quickly into the lexicon as the next leadership buzzword."

— "Fortune"

One of "Industry Week's "Top Ten Best Management Books

A Main Selection of "The Executive Program Book Club

" "Leadership is personal. It's not about the corporation, the community, or the country. It's about you. If people don't believe in the messenger, they won't believe the message. If people don't believe in you, they won't believe in what you say. And if it's about you, then it's about your beliefs, your values, your principles."— from "Credibility"

In this best-selling book, Kouzes and Posner (authors of "The Leadership Challeng"e), explain why leadership is above all a relationship, with credibility as the cornerstone. They provide rich examples of real managers in action and reveal the six key disciplines and related practices that strengthen a leader's capacity for developing and sustaining credibility. Kouzes and Posner show how leaders can encourage greater initiative, risk-taking, and productivity by demonstrating trust in employees and resolving conflicts on the basis of principles, not positions.

"Make room on your bookshelf for "Credibility," Here is a much-needed human approach to leadership, finally focusing on issues that really matter— honesty, sensitivity to diversity, and the need for community.

— Ken Blanchard, chairman, Blanchard Training and Development, Inc., and coauthor, "The One Minute Manager

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Includes bibliographical references (p. 289-315) and indexes.

Credibility is the revised edition of the book that Industry Week named as one of the top ten management books of 1993. The authors shows why leadership is above all a relationship, with credibility as the cornerstone. Jim Kouzes and Barry Posner--best-selling authors of The Leadership Challenge (0-7879-5678-3)--reveal six key disciplines and practices that work to strengthen a leader's capacity for development and sustaining credibility by relating rich examples and stories of real managers in action.