First published in 1984, Lee Bolman and Terrence Deal's best-selling book has become a classic in the field. Its four-frame model examines organizations as factories, families, jungles, and theaters or temples:

• The Structural Frame: how to organize and structure groups and teams to get results

• The Human Resource Frame: how to tailor organizations to satisfy human needs, improve human resourcemanagement, and build positive interpersonal and group dynamics

• The Political Frame: how to cope with power and conflict, build coalitions, hone political skills, and deal with internal and external politics

• The Symbolic Frame: how to shape a culture that gives purpose and meaning to work, stage organizational drama for internal and external audiences, and build team spirit through ritual, ceremony, and story

This new edition contains a wealth of new examples from both the private and the nonprofit sectors. In addition, the book offers updated content and expanded discussions of self-managing teams, dramaturgical and institutional theory, change theory, the "blink" process, "black swans," and gay rights. There is an Instructor's Guide available online.

• The Structural Frame: how to organize and structure groupsand teams to get results

• The Human Resource Frame: how to tailor organizations to satisfy human needs, improve human resource management, and build positive interpersonal and group dynamics

• The Political Frame: how to cope with power and conflict, build coalitions, hone political skills, and deal with internal and external politics

• The Symbolic Frame: how to shape a culture that gives purpose and meaning to work, stage organizational drama for internal and external audiences, and build team spirit through ritual, ceremony, and story

Chapter 1: Introduction: The Power of Reframing.

Chapter 2: Simple Ideas, Complex Organizations.

PART 2 The Structural Frame.

Chapter 3: Getting Organized.

Chapter 4: Structure and Restructuring.

Chapter 5: Organizing Groups and Teams.

PART 3 The Human Resource Frame.

Chapter 6: People and Organizations.

Chapter 7: Improving Human Resource Management.

Chapter 8: Interpersonal and Group Dynamics.

PART 4 The Political Frame.

Chapter 9: Power, Confl ict, and Coalition.

Chapter 10: The Manager as Politician.

Chapter 11: Organizations as Political Arenas and Political Agents.

PART 5 The Symbolic Frame.

Chapter 12: Organizational Symbols and Culture.

Chapter 13: Culture in Action.

Chapter 14: Organization as Theater.

PART 6 Improving Leadership Practice.

Chapter 15: Integrating Frames for Effective Practice.

Chapter 16: Reframing in Action: Opportunities and Perils.

Chapter 17: Reframing Leadership.

Chapter 18: Reframing Change in Organizations: Training, Realigning, Negotiating, and Grieving.

Chapter 19: Reframing Ethics and Spirit.

Chapter 20: Bringing It All Together: Change and Leadership in Action.

Chapter 21: Epilogue: Artistry, Choice, and Leadership.

Appendix: The Best of Organizational Studies: Scholars' Hits and Popular Best-Sellers.