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Original Essays | June 27, 2009

All posts by Fran Cannon Slayton On Wakes and Rum (and Coke)

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    When the Whistle Blows

    Fran Cannon Slayton

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Selling to Major Accounts: Tools, Techniques, and Practical Solutions for Sales Manager

by Terry R Bacon

Selling to Major Accounts: Tools, Techniques, and Practical Solutions for Sales Manager Cover

ISBN13: 9780814404621
ISBN10: 0814404626
Condition: Standard
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Synopses & Reviews

Book News Annotation:

Many companies today are moving towards single-source relationships with buyers and sellers. This guidebook explains strategies for the account manager for successfully managing and maintaining key accounts. Among the tools discussed are the recognition of opportunities, customer classification with regard to strategic potential, competitor and customer analysis, and the measurement of customer satisfaction.
Annotation c. Book News, Inc., Portland, OR (booknews.com)

Synopsis:

In most businesses, 80% of the revenue comes from 20% of the customers. Management of these key accounts demands discipline, direction, and purpose. Account managers and salespeople must be able to identify and capture key opportunities and use a systematic approach to growing the accounts. Here's where they'll fired the powerful tools, processes, and techniques to succeed.

Product Details

ISBN:
9780814404621
Subtitle:
Tools, Techniques, and Practical Solutions for Sales Manager
Author:
Bacon, Terry R.
Author:
Bacon, Terry R.
Publisher:
AMACOM/American Management Association
Location:
New York
Subject:
Sales & Selling - Techniques
Subject:
Selling
Subject:
Advertising & Promotion
Subject:
Sales management
Subject:
Key accounts
Subject:
Customer loyalty.
Edition Description:
Includes bibliographical references and index.
Publication Date:
July 1999
Binding:
Hardcover
Language:
English
Illustrations:
Yes
Pages:
322
Dimensions:
10.28x7.22x1.11 in. 1.63 lbs.

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