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The Visible Employee: Using Workplace Monitoring and Surveillance to Protect Information Assets-Without Compromising Employee Privacy or Truby Jeffrey M. Stanton
Synopses & Reviews
The misuse of an organization's information systems by employees, whether through error or by intent, can result in leaked and corrupted data, crippled networks, lost productivity, legal problems, and public embarrassment. As organizations turn to technology to monitor employee use of network resources, they are finding themselves at odds with workers who instinctively feel their privacy is being invaded. The Visible Employee reports the results of an extensive four-year research project, covering a range of security solutions for at-risk organizations as well as the perceptions and attitudes of employees toward monitoring and surveillance. The result is a wake-up call for business owners, managers, and IT staff, as well as an eye-opening dose of reality for employees.
For business owners, managers, and IT staff interested in learning how to effectively and ethically monitor and influence workplace behavior, this guide is a roadmap to ensuring security without risking employee privacy or trust. The misuse of information systems by wired workers—either through error or by intent—is discussed in detail, as are possible results such as leaked or corrupted data, crippled networks, lost productivity, legal problems, or public embarrassment. This analysis of an extensive four-year research project conducted by the authors covers not only a range of security solutions for at-risk organizations but also the perceptions and attitudes of employees toward workplace surveillance.
About the Author
Jeffrey M. Stanton is an associate professor in the school of information studies at Syracuse University. His work has been published in Human Performance, International Journal of Human-Computer Interaction, Information Technology and People, Journal of Applied Psychology, Journal of Information Systems Education, and Personnel Psychology. He is the recipient of the National Science Foundation's CAREER award. He lives in Jamesville, New York. Kathryn R. Stam is an assistant professor of anthropology at the SUNY Institute of Technology-Utica. She is a founding member and the associate director of the Syracuse Information Security Evaluation (SISE) project. Her research has appeared in Journal of Digital Information, Journal of Information Systems Education, and World Health Forum. She lives in New Hartford, New York.
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