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Original Essays | November 9, 2009

Jesse Bullington: IMG Abash'd the Devil Stood

0 comments By Jesse Bullington

I don't believe in evil. It's a word I use, certainly, because words are shortcuts and we all take the short way round from time to time, but that's... Continue »
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    The Sad Tale of the Brothers Grossbart

    Jesse Bullington
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CRM: customer relationship management for the common man : (the essential guide to designing and planning a successful CRM strategy for your business )

CRM: customer relationship management for the common man : (the essential guide to designing and planning a successful CRM strategy for your business ) Cover

Synopses & Reviews

Book News Annotation:

Business consultant Lombardo offers advice on small- and medium-scale customer relations management programs, concentrating more on front end planning then software products or other technologies. He discusses choosing a CRM initiative, gathering information on customers, managing sales representatives, analyzing costs, and implementing CRM programs. Annotation (c)2003 Book News, Inc., Portland, OR (booknews.com)
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Product Details

ISBN:
9780972826303
Subtitle:
customer relationship management for the common man : (the essential guide to designing and planning a successful CRM strategy for your business )
Publisher:
PEAK Sales Consulting
Location:
Las Vegas, NV
Subject:
Customer relations
Edition Number:
1st ed.
Series Volume:
2464
Publication Date:
c2003
Illustrations:
Yes
Pages:
vi, 162 p.
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