Six Sigma Demystified

No fancy formulas. No staggering statistics.

One of the most useful and powerful improvement methodologies in the business world today, Six Sigma offers smart leaders invaluable strategies and techniques for achieving corporate goals...with an astonishing success rate. But the concepts behind Six Sigma, based on data-driven decision making, can be difficult to grasp--and even harder to implement in real-life situations. Now, thanks to Six Sigma Demystified, this proven science of success is explained in clear and simple terms than can help any manager solve problems, anticipate customer needs, and meet the demands of the most challenging markets. Filled with practical hands-on advice and essential organizational tips, this easy-to-use handbook provides a complete blueprint for planning your business strategies, plotting your company's growth, and performing at your very best...for maximum profits.

This is the smartest, fastest, easiest way to turn hard statistics into surefire success. Get ready to:

• Define objectives, interpret data, and achieve goals
• Allocate your resources and satisfy your customers
• Put plans into action...for on-the-job results
• Develop a training program for Six Sigma Black Belts, Green Belts, and Champions
• Take a "final exam" and grade it yourself!

Six Sigma Demystified includes everything you need to succeed--handy self-quizzes, real-world scenarios, and bottom-line tools to give you the winner's edge!

Paul A. Keller is the vice president and senior consultant with Quality America, a Six Sigma consulting, training, and publishing firm.

This easy-to-understand reference in the popular Demystified series teaches the methods of Six Sigma, explains their applications, and tests expertise without confusing statistics and formulas. Expert Paul Keller and Six Sigma guru Tom Pyzdek describe helpful tools for Six Sigma teams, identifying their uses, limitations, and application during multiple stages of DMAIC. They also outline additional tools for full effectiveness and provide necessary calculations and assumptions. In addition, they provide:

• Detailed examples and diagrams
• Practical exercises and complete solutions
• A final exam to test overall knowledge
• Materials ideal for self-study or for training groups of Black Belts and Green Belts

Tom Pyzdek is a leading Six Sigma consultant and author, a Fellow of the American Society for Quality, and a recipient of the society's "Edwards Medal" for outstanding contributions to the field. He is the author of The Six Sigma Handbook.