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Other titles in the McGraw-Hill 36-Hour Courses series:
The McGraw-Hill 36-Hour Course: Lean Six SIGMA (McGraw-Hill 36-Hour Courses)by Sheila Shaffie
Synopses & Reviews
Use your next three-day weekend to develop valuable Lean Six Sigma skills
With the integration of Lean and Six Sigma, businesses have a potent tool in the never-ending drive to deliver top-quality service and products. But you don't need to be a Black Belt to build quality and efficiency into all areas of your operation; you just need The McGraw-Hill 36-Hour Course: Lean Six Sigma.
Sheila Shaffie and Shahbaz Shahbazi, leading Six Sigma experts and trainers, put you on the fast track to Lean Six Sigma expertise. Featuring a detailed overview of Lean and Six Sigma methodologies and case studies that demonstrate how to incorporate these principles, this guide will teach you how to: Deliver consistent customer service Reduce operational cost and risk Build and sustain a culture of continuous improvement
Complete with exercises, self-tests, and an online final exam, The McGraw-Hill 36-Hour Course: Lean Six Sigma lets you energize your organization with the power of today's biggest breakthrough in business process improvement.
More than 150,000 books sold in the 36-Hour series!A crash course for mastering lean six sigma
A crash course for mastering Lean Six Sigma
Lean Six Sigma is an essential process for anyone seeking to improve operations. Don't be daunted by its complexity, though. Whether you're brand-new to the topic or a veteran looking for a refresher course, The McGraw-Hill 36-Hour Course: Lean Six Sigma explains everything you need to know.
Lean Six Sigma experts Sheila Shaffie and Shahbaz Shahbazi guide you through the process for becoming fluent in Lean Six Sigma. In addition to an overview of the methodology, case studies, and detailed descriptions of how to develop the best strategies for success, you get: Chapter-ending self tests Online final exams that reinforce what you've learned Certificate of Achievement awarded after successful completion of the final exam
A complete course in Lean Six Sigmawithout the tuition!
The McGraw-Hill 36-Hour Course in Lean Six Sigma has everything you need to make your companys processes efficient as they can be. This easy, self-paced “course” demystifies the concepts and skills you need to master your job! It includes:
Partial Table of Contents
Chapter 1. Building the Case for Lean Six Sigma
Chapter 2. Implementation of a Lean Six Sigma Strategy
Chapter 3. Building Your Project's Business Case: Define
Chapter 4. Getting To Know Your Process and Collecting Data: Measure
Chapter 5. How We Are Performing and Why: Analyze
Chapter 6. Identifying the Best Solution and Attaining Project Goal: Improve
Chapter 7. Making Change Last: Control
Chapter 8. Successful Project Closure
About the Author
Sheila Shaffie is the cofounder of ProcessArc, Inc. For nearly a decade, Shaffie has led Lean Six Sigma initiatives focused on improving business processes around the globe for service companies like Thomson Reuters, GMAC, RW Baird, Allied Capital, Guaranty Bank, and Associated Bank.
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Business » Business Plans