shopping cart
Save up to 30% on our Staff Picks
Call us: 800-878-7323 HELP
McAfee SECURE helps keep you safe from identity theft, credit card fraud, spyware, spam, viruses and online scams.
Interviews | December 1, 2009

Megan: IMG A Meaty Tale: The Powells.com Interview with Julie Powell

1 comment By Megan

juliepowellJulie Powell charmed readers with Julie and Julia, in which she chronicled her quest to cook, in one year, every recipe out of Julia Child's... Continue »
  1. $17.49 Sale Hardcover add to wish list

    Cleaving: A Story of Marriage, Meat, and Obsession

    Julie Powell
Ships free on qualified orders.
Add to Cart
$6.95
List price: $14.00
Used Trade Paper
Ships in 1 to 3 days
Add to Wishlist
Qty Store Section
1 Local Warehouse Self Help- Communication

More copies of this ISBN:

This title in other formats:

Difficult Conversations: How to Discuss What Matters Most

by Douglas Stone

Difficult Conversations: How to Discuss What Matters Most Cover

ISBN13: 9780140288520
ISBN10: 014028852x
Condition: Standard
All Product Details

Only 1 left in stock at $6.95!

Synopses & Reviews

Publisher Comments:

Whether you're dealing with an under performing employee, disagreeing with your spouse about money or child-rearing, negotiating with a difficult client, or simply saying "no, " or "I'm sorry, " or "I love you, " we attempt or avoid difficult conversation every day. Based on fifteen years of research at the Harvard Negotiation Project, Difficult Conversations walks you through a step-by-step proven approach to having your toughest conversations with less stress and more success. You will learn:

  • how to start the conversation without defensiveness
  • why what is not said is as important as what is
  • ways of keeping and regaining your balance in the face of attacks and accusations
  • how to decipher the underlying structure of every difficult conversation

Filled with examples from everyday life, Difficult Conversations will help you on your job, at home, or out of the world. It is a book you will turn to again and again for advice, practical skills, and reassurance.

Synopsis:

The members of the Harvard Negotiation Project that brought readers the mega-bestseller Getting to YES now show how to handle the most difficult conversations with confidence and skill.

Synopsis:

In the tradition of one of our bestselling nonfiction titles. Getting Past No, "Difficult Conversations" enables listeners to untangle the web of emotions, perceptions and assumptions that make even competent communicators stumble.
back to top
back to top

Product Details

ISBN:
9780140288520
Subtitle:
How to Discuss What Matters Most
Author:
Stone, Douglas F.
Author:
Stone, Douglas F.
Author:
Heen, Sheila
Author:
Patton, Bruce
Publisher:
Penguin Putnam
Location:
New York, N.Y. :
Subject:
General
Subject:
Communication
Subject:
Interpersonal Relations
Subject:
Interpersonal communication
Subject:
Case studies
Copyright:
2000
Publication Date:
January 1999
Binding:
Paper Textbook
Grade Level:
General/trade
Language:
English
Illustrations:
Yes
Pages:
250
Dimensions:
7.82x5.06x.55 in. .41 lbs.
back to top

Other books you might like

  1. $9.50 Used Trade Paper add to wish list

    Getting to Yes: Negotiating Agreement Without Giving In: Second Edition

    Roger Fisher and William L. Ury
  2. $8.95 Used Trade Paper add to wish list

    Getting Past No: Negotiating Your Way from Confrontation to Cooperation

    William Ury
  3. $15.95 Used Hardcover add to wish list

    Dialogue: The Art of Thinking Together

    William Isaacs
  4. $11.50 Used Trade Paper add to wish list

    Crucial Conversations: Tools for Talking When Stakes Are High

    Kerry Patterson and Joseph Grenny and Al Switzler and Ron McMillan
  5. $10.95 Used Trade Paper add to wish list

    Sitting in the Fire: Large Group Transformation Using Conflict and Diversity

    Arnold Mindell
  6. $16.95 Used Hardcover add to wish list

    Primal Leadership: Realizing the Power of Emotional Intelligence

    Daniel Goleman and Annie McKee and Richard Boyatzis
back to top

Related Aisles

  • back to top

Powell's City of Books is an independent bookstore in Portland, Oregon, that fills a whole city block with more than a million new, used, and out of print books. Shop those shelves — plus literally millions more books, DVDs, and eBooks — here at Powells.com.