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1 Beaverton Business- Negotiation
1 Burnside Business- Negotiation

Getting to Yes: Negotiating Agreement Without Giving in

by

Getting to Yes: Negotiating Agreement Without Giving in Cover

 

Synopses & Reviews

Publisher Comments:

andldquo;This book is a necessity .and#160;.and#160;. Read it.andrdquo; andmdash;Leymah Gbowee, 2011 Nobel Peace Prize laureate and Liberian peace activist

and#160;

andldquo;Innovative and practical.andrdquo; andmdash;Lawrence Susskind, cofounder, Program on Negotiation, Harvard Law School

and#160;

Every workplace is a minefield of conflict, and all office tension is shaped by power. This book teaches you to identify the nature of a conflict, determine your power position relative to anyone opposing you, and to use the best strategy for achieving your goals. These strategies are equally effective for executives, managers and their direct reports, consultants and attorneysandmdash;anyone who has ever had a disagreement with someone in their organization. Packed with helpful self-assessment exercises and action plans,and#160;Making Conflict Workand#160;gives you the tools you need to achieve greater satisfaction and success.

andldquo;Navigating conflict effectively is an essential component of leadership.and#160;Making Conflict Workand#160;illustrates when to compromise and when to continue driving forward.andrdquo; andmdash;Honorable David N. Dinkins, 106th mayor of the City of New York

and#160;

andldquo;An excellent workbook-like guide.andrdquo; andmdash;Booklist,and#160;starred review

Synopsis:

A practical guide to navigating workplace conflicts by better understanding the power dynamics at play in every interaction

Synopsis:

A practical guide to navigating workplace conflicts by better understanding the power dynamics at play in every interaction

Conflicts at work are as inevitable as they are frustrating. In Making Conflict Work, Peter Coleman and Robert Fergusonand#8217;s leading expertsand#160;in the field of conflict resolution address the key role of powerand#160;in workplace tension. Whether youand#8217;re butting heads with your boss or addressing a direct reportand#8217;s complaint, your relative position of power affects how you approach conflict.

Coleman and Ferguson explain how power dynamics function, with step-by-step guidance to determining your standing in a conflict and identifying and applying the strategies that will lead to the best resolution. Drawing on the authorsand#8217; years of research and consulting experience, the book gives readers effective strategies for negotiating disputes at all levels of an organization.

Making Conflict Work includes self-assessment exercises and action plans to guide managers, mediators, consultants, and attorneys through any conflict. This powerful approach can turn workplace tensions into catalysts for creativity, innovation, and meaningful change.

Synopsis:

A New York Times bestselling author reveals how to find the right words for every situation

Whether you are making a budget request, interviewing for a job, ending a relationship, or talking to children about divorce, the crux of success in those and other crucial situations is planned, effective communication. And yet, it is the tool people most often fail to use. In Perfecting Your Pitch, expert consultant and negotiator Ronald M. Shapiro presents his system of scripting, outlined efficiently as the Three Ds: Draft, Devils Advocate, Deliver.

Using real-life examples, Shapiro walks readers step-by-step through the process of creating an effective message, preparing for counterarguments, and delivering the results with confidence and grace across a broad range of situations. He also provides an excellent menu of stories and model scripts for communication challenges affecting business, family, friends and consumers.

Reaching out to readers of Difficult Conversations and Getting to Yes, Perfecting Your Pitch introduces a simple but powerful system we can all use for great results.

About the Author

Roger Fisher is the Samuel Williston Professor of Law Emeritus and director emeritus of the Harvard Negotiation Project.

William Ury cofounded the Harvard Negotiation Project and is the award-winning author of several books on negotiation.

Bruce Patton is cofounder and Distinguished Fellow of the Harvard Negotiation Project and the author of Difficult Conversations, a New York Times bestseller.

Table of Contents

and#160; Introductionand#160;ix

and#160;1.and#160;The Nature of Power and Conflictand#160;1

and#160;2.and#160;Power-Conflict Trapsand#160;17

and#160;3.and#160;Conflict Intelligenceand#160;37

and#160;4.and#160;Pragmatic Benevolenceand#160;55

and#160;5.and#160;Cultivated Supportand#160;86

and#160;6.and#160;Constructive Dominanceand#160;114

and#160;7.and#160;Strategic Appeasementand#160;141

and#160;8.and#160;Selective Autonomyand#160;167

and#160;9.and#160;Effective Adaptivityand#160;192

and#160;10.and#160;Principled Revolutionand#160;221

and#160;and#160;Conclusionand#160;246

and#160;and#160;Acknowledgmentsand#160;253

and#160;and#160;Appendixand#160;255

and#160;and#160;Notesand#160;261

and#160;and#160;Indexand#160;271

Product Details

ISBN:
9780143118756
Author:
Fisher, Roger
Publisher:
Penguin Books
Editor:
Patton, Bruce
Author:
uce
Author:
Coleman, Peter T.
Author:
Ury, William L.
Author:
Patton, Bruce
Author:
Ferguson, Robert
Author:
Shapiro, Ronald M.
Author:
Patton, Br
Author:
Barker, Jeff
Subject:
Negotiating
Subject:
Business-Negotiation
Subject:
Management
Subject:
conflict;conflict management;leadership;management;office management;employee ma
Edition Description:
Trade paper
Publication Date:
20110531
Binding:
TRADE PAPER
Grade Level:
from 12
Language:
English
Illustrations:
bar graph
Pages:
304
Dimensions:
9 x 6 in 1.08 lb
Age Level:
17-17

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Related Subjects

Business » Featured Titles
Business » General
Business » Management
Business » Negotiation
Business » Personal Skills
Children's » General
Science and Mathematics » Biology » Molecular

Getting to Yes: Negotiating Agreement Without Giving in Used Trade Paper
0 stars - 0 reviews
$10.95 In Stock
Product details 304 pages Penguin Books - English 9780143118756 Reviews:
"Synopsis" by ,

A practical guide to navigating workplace conflicts by better understanding the power dynamics at play in every interaction

"Synopsis" by , A practical guide to navigating workplace conflicts by better understanding the power dynamics at play in every interaction

Conflicts at work are as inevitable as they are frustrating. In Making Conflict Work, Peter Coleman and Robert Fergusonand#8217;s leading expertsand#160;in the field of conflict resolution address the key role of powerand#160;in workplace tension. Whether youand#8217;re butting heads with your boss or addressing a direct reportand#8217;s complaint, your relative position of power affects how you approach conflict.

Coleman and Ferguson explain how power dynamics function, with step-by-step guidance to determining your standing in a conflict and identifying and applying the strategies that will lead to the best resolution. Drawing on the authorsand#8217; years of research and consulting experience, the book gives readers effective strategies for negotiating disputes at all levels of an organization.

Making Conflict Work includes self-assessment exercises and action plans to guide managers, mediators, consultants, and attorneys through any conflict. This powerful approach can turn workplace tensions into catalysts for creativity, innovation, and meaningful change.

"Synopsis" by ,
A New York Times bestselling author reveals how to find the right words for every situation

Whether you are making a budget request, interviewing for a job, ending a relationship, or talking to children about divorce, the crux of success in those and other crucial situations is planned, effective communication. And yet, it is the tool people most often fail to use. In Perfecting Your Pitch, expert consultant and negotiator Ronald M. Shapiro presents his system of scripting, outlined efficiently as the Three Ds: Draft, Devils Advocate, Deliver.

Using real-life examples, Shapiro walks readers step-by-step through the process of creating an effective message, preparing for counterarguments, and delivering the results with confidence and grace across a broad range of situations. He also provides an excellent menu of stories and model scripts for communication challenges affecting business, family, friends and consumers.

Reaching out to readers of Difficult Conversations and Getting to Yes, Perfecting Your Pitch introduces a simple but powerful system we can all use for great results.

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