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Send: Why People Email So Badly and How to Do It Better

by David Shipley

Send: Why People Email So Badly and How to Do It Better Cover

ISBN13: 9780307270603
ISBN10: 0307270602
Condition: Standard
Dustjacket: Standard
All Product Details

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Synopses & Reviews

Publisher Comments:

Sendthe classic guide to email for office and home and an instant success upon its original publicationhas become indispensable for readers navigating the impersonal, and often overwhelming, world of electronic communication.  Filled with real-life email success (and horror) stories and a wealth of entertaining examples, Send reveals the hidden minefields and pitfalls of email. It provides clear rules for handling all of todays thorniest email issues, from salutations and subject lines to bccs and emoticons. It explains when you absolutely shouldnt send an email and what to do when youve sent (in anger or in error) a potentially career-ending electronic bombshell. And it offers invaluable strategies to help you both better manage the ever-increasing number of emails you receive and improve the ones you send.

In this revised edition, David Shipley and Will Schwalbe have added fresh tales from the digital realm and a new afterword“How to Keep Email from Taking Over Your Life,” which includes sage advice on handheld etiquette. Send is now more essential than ever, a wise and witty book that every businessperson and professional should read and read again.

Synopsis:

Filled with real-life e-mail success (and horror) stories and a wealth of entertaining examples, "Send" reveals the hidden minefields and pitfalls of e-mail.

Synopsis:

Send--the classic guide to email for office and home and an instant success upon its publication in 2007--has become indispensable for readers navigating the impersonal, and at times overwhelming, world of electronic communication. Filled with real-life email success (and horror) stories and a wealth of useful and entertaining examples, Send dissects all the major minefields and pitfalls of email. It provides clear rules for navigating today's hot-button issues, from bccs and salutations to emoticons and subject lines. It offers essential strategies to help you both better manage the ever-increasing number of emails you receive and improve the ones you send.

In this revised and updated edition, David Shipley and Will Schwalbe have added a new introduction and two new chapters--Handheld Etiquette about BlackBerrys, iPhones, etc., and Secrets to Keep Email from Taking Over Your Life, an important issue for more and more people. Send is now more than ever the essential book about email for businesspeople and professionals everywhere.

About the Author

David Shipley is the deputy editorial page editor and Op-Ed page editor of The New York Times. Previously, he was a senior presidential speechwriter in the Clinton administration. He lives in New York.

Will Schwalbe is the former vice president, editor in chief of Hyperion books. Prior to that, he was a journalist, writing for such publications as The New York Times, Insight for Asian Investors, and Business Traveller. He now works in new media and lives in New York.

What Our Readers Are Saying

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Average customer rating based on 1 comment:

Canchita, January 5, 2009 (view all comments by Canchita)
I thought I knew everything I needed to know about writing emails that said what I meant. This little book showed me that I didn't. Highly recommended.
Was this comment helpful? | Yes | No
(1 of 2 readers found this comment helpful)

Product Details

ISBN:
9780307270603
Author:
Shipley, David
Publisher:
Knopf Publishing Group
Author:
Schwalbe, Will
Author:
David Shipley and Will Schwalbe
Subject:
Business Communication
Subject:
Interpersonal communication
Subject:
Business Writing
Subject:
Data Transmission Systems - Electronic Mail
Subject:
Management - General
Subject:
Reference-Writing as a Business
Copyright:
Edition Description:
Revised
Publication Date:
20080931
Binding:
Hardcover
Grade Level:
General/trade
Language:
English
Illustrations:
2-COLOR
Pages:
274
Dimensions:
7.56x5.24x1.05 in. .78 lbs.

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Send: Why People Email So Badly and How to Do It Better Used Hardcover
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$8.95 In Stock
Product details 274 pages Knopf Publishing Group - English 9780307270603 Reviews:
"Synopsis" by , Filled with real-life e-mail success (and horror) stories and a wealth of entertaining examples, "Send" reveals the hidden minefields and pitfalls of e-mail.
"Synopsis" by , Send--the classic guide to email for office and home and an instant success upon its publication in 2007--has become indispensable for readers navigating the impersonal, and at times overwhelming, world of electronic communication. Filled with real-life email success (and horror) stories and a wealth of useful and entertaining examples, Send dissects all the major minefields and pitfalls of email. It provides clear rules for navigating today's hot-button issues, from bccs and salutations to emoticons and subject lines. It offers essential strategies to help you both better manage the ever-increasing number of emails you receive and improve the ones you send.

In this revised and updated edition, David Shipley and Will Schwalbe have added a new introduction and two new chapters--Handheld Etiquette about BlackBerrys, iPhones, etc., and Secrets to Keep Email from Taking Over Your Life, an important issue for more and more people. Send is now more than ever the essential book about email for businesspeople and professionals everywhere.

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