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Mindless: Why Smarter Machines Are Making Dumber Humans

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Mindless: Why Smarter Machines Are Making Dumber Humans Cover

 

Synopses & Reviews

Publisher Comments:

We live in the age of Computer Business Systems (CBSs)—the highly complex, computer-intensive management programs on which large organizations increasingly rely. In Mindless, Simon Head argues that these systems have come to trump human expertise, dictating the goals and strategies of a wide array of businesses, and de-skilling the jobs of middle class workers in the process. CBSs are especially dysfunctional, Head argues, when they apply their disembodied expertise to transactions between humans, as in health care, education, customer relations, and human resources management. And yet there are industries with more human approaches, as Head illustrates with specific examples, whose lead we must follow and extend to the mainstream American economy.

Mindless illustrates the shortcomings of CBS, providing an in-depth and disturbing look at how human dignity is slipping as we become cogs on a white collar assembly line.

About the Author

Simon Head, a Senior Fellow at the Institute for Public Knowledge at New York University and Senior Member of St. Antonys College at Oxford University, serves as the Director of Programs at the New York Review of Books Foundation. He divides his time between Oxford, England and New York.

Product Details

ISBN:
9780465018444
Author:
Head, Simon
Publisher:
Basic Books (AZ)
Author:
Head Simon
Subject:
Industries
Subject:
Business Writing
Subject:
Computers Reference-Social Aspects
Edition Description:
Trade Cloth
Publication Date:
20140231
Binding:
HARDCOVER
Language:
English
Pages:
240
Dimensions:
8.25 x 5.5 in

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Related Subjects

Business » Computers
Business » General
Business » Human Resource Management
Business » Management
Business » Writing
Computers and Internet » Computers Reference » Social Aspects » General
Computers and Internet » Software Engineering » Programming and Languages
History and Social Science » Economics » General
History and Social Science » World History » General
Reference » Science Reference » Philosophy of Science
Reference » Science Reference » Technology

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