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New Rules for Today's Workplace: Strategies for Success in the Virtual Worldby Sheryl Lindsell-roberts
Synopses & Reviews
The best way to make your computer more efficient is to touch-type – to type without looking at the keyboard – and this book can teach you how to do just that. Mastering Computer Typing has been completely updated with all-new exercises and material on resumés, cover letters, email, blogs, instant messaging, and texting.
Designed for self-instruction or classroom use, this book is the ideal choice for beginners who want to move from hunting-and-pecking to typing with ease, and for experienced typists who want to break bad habits and improve their accuracy. Practice exercises focus on subjects pertinent to today’s business professional, so keyboarders gain business-writing know-how as they learn to type with maximum speed and efficiency.
Users begin by typing simple words and proceed through a wide array of practical applications, including charts, tables, and columns; business letters, cover letters, and resumés; reports and manuscripts; and timely new sections on electronic messaging. Embedded in the user-friendly exercises are helpful tips on email etiquette, eight ways to get the results you want from your writing, and a section on “punctuation made easy.” There is also an updated glossary of computer terms and advice on how to avoid “thumbitis” when typing on a PDA.
Spiral-bound at the top for ease of use, Mastering Computer Typing is complete, comprehensive, and current and the only resource you’ll need to perfect your typing skills.
"Lindsell-Roberts (Speaking Your Way to Success) provides an exhaustive guide for business success in the ever more virtual and cosmopolitan corporate world. She dispenses her advice on such topics as managing remotely, maximizing social media interactions, building buzz — even choosing office furniture — in sections easy to digest, understand, and apply. While there is much of value throughout, the author's guidance on working successfully with a multigenerational, multicultural workforce is especially enlightening. She guides managers in coaching and coping with employees with varied learning and communication styles and technological proficiencies. More experienced hands might find the introductions to social media and e-mail etiquette rudimentary, but advice on less familiar situations — such as how to work from home most effectively, how to evaluate your virtual workforce or run a virtual trade show — is useful. Practical, easy to navigate, and up-to-the minute, this is an excellent guide to the 21st-century workplace. (May)" Publishers Weekly Copyright PWxyz, LLC. All rights reserved.
E-mail and computer keyboards may have replaced dictation and typewriters in the business world, but the importance of clear and effective written communication has never been greater. In her all-new book, business-writing expert Sheryl Lindsell-Roberts offers practical advice on writing messages guaranteed to get results.
Drawing on her experience leading writing workshops for Fortune 500 companies, Lindsell-Roberts walks the reader through a variety of letter-writing exercises and shows how a well-crafted message can make any writer stand out in the crowd. Getting from a blank page or screen to a results-oriented message is easy with Lindsell-Robertss proven Six Step Process. And numerous tips and reminders help make the central point that a successful message should always focus on what the primary reader needs to know.
Best of all, Strategic Business Letters and E-mail is designed to save the user time and effort. Specific chapters on such areas as sales and marketing, customer relations, and personal business offer hundreds of sample letters, memos, and e-mail messages that can be used verbatim or with minimal alteration to fit a particular circumstance. Opening this invaluable book is the first step to jump-starting effective business communication.
What's the best way to make your computer more efficient? Learn how to touch-type! And this is the book that can teach you. The first complete guide for learning how to touch-type on a computer keyboard includes: How to get from A to Z on your keyboard; How to negotiate punctuation keys; How to type numbers on a numeric keypad; How to avoid fatigue and aches and pains, especially carpal tunnel syndrome; Tips for first-time and experienced computer users; User-friendly exercises and practice lessons to build up speed and efficiency. Designed for individual or classroom use in a handy spiral-bound format, Mastering Computer Typing is the perfect tutor, aid, or guide for everyone who needs to touch-type on a computer keyboard.
In Speaking Your Way to Success, Sheryl Lindsell-Roberts draws on 25 years of experience as a business communications expert to deliver straightforward guidelines for today’s professionals on how to speak powerfully and effectively. Whether talking in front of a large group or engaging in a one-to-one conversation, this book will help anyone to speak up, speak well, and get noticed.
— Making Introductions
— Developing Listening Skills
— Using Politically Neutral Language
— Interviewing and Being Interviewed
— Speaking in Public
— Communicating Cross-Culturally
— Harnessing the Power of Today’s Multigenerational Workforce
In her signature no-nonsense style, Lindsell-Roberts shows speakers how to pay attention to their audience, support their words with body language, interject stories the audience will relate to and enjoy, encourage audience interaction, and more.
This book is packed with specific suggestions that can be applied immediately on topics such as giving and receiving compliments, keeping a conversation going, asking for a raise, and cold calling. There are strategies for introducing yourself when you don’t know anyone at an event, techniques for initiating conversation, and a checklist for rating your listening skills. Lindsell-Roberts also has a proven, no-fail attack plan for how to work a room.
Stop lurking quietly in the shadows and start speaking your way to success!
About the Author
SHERYL LINDSELL-ROBERTS runs business-writing and e-mail seminars throughout the country and is the author of twenty-three books, including the popular Strategic Business Letters and E-mail, Mastering Computer Typing, Revised Edition, and 135 Tips for Writing Successful Business Documents.
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