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The Art of Community: Building the New Age of Participationby Jono Bacon
Out of Print
Synopses & Reviews
Online communities offer a wide range of opportunities today, whether you're supporting a cause, marketing a product or service, or developing open source software. The Art of Community will help you develop the broad range of talents you need to recruit members to your community, motivate and manage them, and help them become active participants.
This inspirational book explains how to create a community around a project by drawing people to it, motivating them to contribute, and getting the most from them. Building communities is vital today, whether it's to support a software project, an online site, or a company. Communities provide a reliable support network, a source of ideas, and a powerful marketing tool. "The Art of Community" explains the broad range of talents required to recruit, motivate, and manage community members, covering topics ranging from software tools to conflict resolution skills.
Building communities is vital today, whether it's to support a software project, an online site, or a company. With The Art of Community, you'll discover how online communities can provide you with a reliable support network, a valuable source of new ideas, and a powerful marketing tool — important commodities at any time, but especially when money is tight. You'll learn about the broad range of talents required to recruit members, motivate and manage them, and make them happy to be part of your community. The book takes you through each stage of community building, from acquiring the right software tools to learning conflict resolution skills, and teaches you how to:
Establish sustainable processes for management Acquire useful tools and infrastructure Build buzz around your project Measure aspects of community success Handle conflict management Manage live events Make your community scalable
In this book, author Jono Bacon offers a collection of experiences, observations, and thoughts from his decade-long involvement in building and managing communities for open source software. Currently, he's the Community Manager for Ubuntu, arguably the largest community in the open source software arena. His relationships with other community managers, along with his own experience, provide a rich and deep well of expertise for The Art of Community.
About the Author
Jono Bacon is an award-winning leading community manager, author and consultant. Currently the community manager for the worldwide Ubuntu community, Bacon is a regular keynote speaker, has also authored four books and acted as a consultant to a range of technology companies. Bacon's weblog (http://www.jonobacon.org/) is one of the widest read Open Source weblogs and he writes regularly about community management.
Table of Contents
ForewordPrefaceChapter 1: The Art of CommunityChapter 2: Planning Your CommunityChapter 3: Communicating ClearlyChapter 4: Processes: Simple Is SustainableChapter 5: Supporting Workflow with ToolsChapter 6: Building BuzzChapter 7: Measuring CommunityChapter 8: GovernanceChapter 9: Handling ConflictChapter 10: Creating and Running EventsChapter 11: Hiring a Community ManagerColophon
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