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Business Etiquette for Dummies(r) (For Dummies)
Synopses & Reviews
While the basics of business etiquette remain the same, there are many situations that need redefinition and rethinking in today’s business world. How do you promote the right sort of relationships in the global office? What are the new rules for the way we dress and converse with clients, colleagues, and bosses? What about the new rules for business entertaining, conferences, trade shows, and travel?
Whether you’re a new player in the working world or a veteran of the workplace, Business Etiquette For Dummies will clear up confusions about the complexities of social interactions in modern business. It doesn’t matter where you work or whom you work for, by displaying proper business etiquette you can give your career a boost and grow both professionally and personally.
Business Etiquette For Dummies will get you acquainted with the etiquette of today’s business, and help you build relationships and avoid potentially embarrassing situations. From dealing with the challenges of e-mail to entertaining foreign clients, this friendly guide will walk you through the new rules of business etiquette and show you why they are so important. You’ll also discover how to:
This essential guide reveals the "right" behavior for the extended business day, from the power lunch to networking events, business trips, trade shows, and socializing with clients and colleagues after 5 p.m.
Treat people with courtesy and give your career a boost!
Your first aid kit for cell-phone slip-ups and power lunch blunders
Avoid embarrassment, build relationships, and get ahead with good manners!
Your mother was right: good manners count. But how do you handle human interactions in today's high-tech global marketplace? Relax! This friendly guide by two etiquette pros shows you the way. From dealing with e-mail challenges to entertaining foreign clients, you'll find out how to behave professionally in any business situation.
Discover how to:
Navigate cultural differences in meeting styles and gift-giving
The fun and easy way® to say and do the right thing in all business situations
Want to be on your best business behavior? This friendly, authoritative guide shows you how to develop good etiquette on the job and successfully navigate today's culturally diverse business environment. You get savvy tips for dressing the part, making polite conversation, minding your manners at meetings and meals, behaving at off-site events, handling ethical dilemmas, and conducting international business.
Discover how to:
About the Author
Sue Foxis the author of Etiquette For Dummies, 2nd Edition, and a professional member of the International Association of Protocol Consultants (IAPC) in Washington, D.C.
Table of Contents
Part I: Conducting Yourself Gracefully in the Business World.
Chapter 1: Displaying Good Manners at Work.
Chapter 2: Making a Positive Impression on the Job.
Chapter 3: Working in a Diverse Environment.
Chapter 4: Look Sharp! Creating Professional Style and Presence.
Part II: Building Better Communication Skills.
Chapter 5: The Art of Meeting and Greeting.
Chapter 6: Making Polite Conversation.
Chapter 7: Improving Your Telephone Manners.
Chapter 8: Sharpening Your Written Communication Skills.
Chapter 9: Keeping Up with Electronic Etiquette.
Part III: Behaving in the Boardroom and Beyond.
Chapter 10: Minding Your Meeting Manners.
Chapter 11: Engaging in Business Meals and Parties.
Chapter 12: Mastering Dining Etiquette.
Chapter 13: Attending Conferences, Trade Shows, and Special Events.
Chapter 14: Taking Part in a Variety of Social Off-Site Activities.
Chapter 15: Marking Life’s Major Events and Passages.
Part IV: Overcoming Work-Related Challenges.
Chapter 16: Coming to Terms with Difficult People.
Chapter 17: Managing Office Conflict.
Chapter 18: Managing Ethical Dilemmas at Work.
Chapter 19: Handling Sexuality in the Workplace.
Part V: Doing Business on a Global Scale.
Chapter 20: Pack Your Manners! Traveling for Business.
Chapter 21: Now You’ve Arrived: Adapting to a New World.
Chapter 22: Crossing Cultural Lines: Your Passport for Success.
Part VI: The Part of Tens.
Chapter 23: Nearly Ten College-to-Career Etiquette Tips.
Chapter 24: Ten Tips for Impressive Job Interviews.
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