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Other titles in the Jossey-Bass Conflict Resolution series:
The Promise of Mediation: Responding to Conflict Through Empowerment and Recognition (Jossey-Bass Conflict Resolution)
Synopses & Reviews
The Guide on the Transformative Mediation Process
Praise for The Promise of Mediation
"The Promise of Mediation has been the single most significant influence on the modern ADR movement. This brilliant work serves as a constant reminder that mediation is about more than settling cases. Any serious student of the mediation process would be enlightened by the imaginative approach taken by the authors, and this new edition adds a wealth of new detail and substance about the approach, drawn from a decades experience applying it in many different contexts."
James Alfini, president and dean, South Texas College of Law, Houston, Texas
"Bush and Folger have once again provided the field with a book that inspires and challenges us to reconnect with the reason many of us became involved with mediation in the first place. In the ten years since Bush and Folger wrote The Promise of Mediation, they have gained experience and grown in clarity regarding transformative mediation, and they skillfully share this through the second edition. It is clear that transformative mediation is here to stay and that it will continue to have a profound and enriching impact on the field."
Sharon Press, director, Florida Dispute Resolution Center, and former president, SPIDR
"The Promise of Mediation provides a road map for mediating workplace disputes in corporate America. Rather than pushing parties to settle, transformative mediation provides a process for employees to really work through their differencesso they can move forward with a positive outlook and get back to business productively. I saw firsthand how transformative mediation improved the workplace culture at the United States Postal Service, and I have no doubt that its potential for impact on corporate America is significant. A must-read for human resource professionals, corporate counsel, and all managers committed to improving the workplace through building greater understanding between employees."
Cynthia J. Hallberlin, founder of REDRESS Mediation Program and former ADR Counsel of the United States Postal Service
A look at the transformative potential of mediation. showing what that potential is, why it is important, and how it can be realized in practice. The authors explain the importance of this technique—and offer a highly concrete, case-illustrated introduction to its practice. In addition, they present an alternative framework for understanding conflict and mediation based on valuing both personal strength and compassion for others.
Explores the transformative potential of mediation, showing what that potential is, why it is important, and how it can be realized in practice. Presents an alternative theoretical framework for understanding conflict and mediation, based on valuing both personal strength and compassion for others. Offers a highly concrete, case-illustrated introduction to the actual practice of transformative mediation, using a range of examples and two detailed case studies. Drawing on their own experience and on a wide body of research, the authors offer those at all levels in the mediation field—practitioners, administrators, policy makers, and researchers—a new and useful perspective to help take stock of how mediation is currently practiced, assess what it can accomplish, and make choices about how to develop the process in the future. They present a powerful case that realizing the full promise of mediation means giving the transformative approach to mediation a central place in theory, policy, and practice.
Includes bibliographical references (p. 285-291) and index.
About the Author
Robert A. Baruch Bush and Joseph P. Folger are the acknowledged originators of the transformative model of mediation and its best-known exponents. They are cofounders of the Institute for the Study of Conflict Transformation.
Bushis the Rains Distinguished Professor of Alternative Dispute Resolution Law at Hofstra University School of Law. He has authored more than two dozen articles and books on mediation and alternative dispute resolution.
Folgeris professor of adult and organizational development at Temple University. He has published extensively on mediation and conflict and is coauthor of the award-winning text Working Through Conflict: Strategies for Relationships, Groups and Organizations.
Table of Contents
1. The Mediation Field: An Overview and Four Stories.
2. A Transformative View of Conflict and Mediation.
3. Gaining Sight of the Goal of Transformation.
4. Putting Transformative Theory into Practice: The “Purple House” Mediation, with Commentary—Part One.
5. Putting Transformative Theory into Practice: The “Purple House” Mediation, with Commentary—Part Two.
6. Myths and Misconceptions About Transformative Mediation.
7. Paths Toward the Future: Living with Differences in Values and Practice.
About the Authors.
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