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The Dynamics of Conflict Resolution: A Practitioner's Guide

by

The Dynamics of Conflict Resolution: A Practitioner's Guide Cover

 

Synopses & Reviews

Publisher Comments:

This empowering guide goes beyond observable techniques to offer a close look at the creative internal processes--both cognitive and psychological--that successful mediators and other conflict resolvers draw upon.

Book News Annotation:

Mayer, a longtime professional mediator, discusses ways that conflict resolution specialists can productively think about conflict and resolution in order to help them be effective as negotiators, facilitators, mediators, and communicators. The first four chapters present concepts that are helpful in understanding the process of conflict. The remaining seven chapters discuss the resolution process in detail.
Annotation c. Book News, Inc., Portland, OR (booknews.com)

Description:

Includes bibliographical references (p. 251-254) and index.

Table of Contents

Preface: Thinking About Conflict and Its Resolution.

Part One: Conflict.

1 The Nature of Conflict.

2 How People Conflict.

3 Power and Conflict.

4 Culture and Conflict.

Part Two: Resolution.

5 The Nature of Resolution.

6 Communication.

7 Negotiation and Advocacy.

8 The Road to Resolution: Overcoming Impasse.

9 Mediation.

10 Other Approaches to the Resolution of Conflict.

11 Conclusion: Conflict Resolution in Our Lives.

About the Author.

References.

Index.

Product Details

ISBN:
9780787950194
Subtitle:
A Practitioner's Guide
Author:
Mayer, Bernard S.
Author:
Mayer, Bernard S.
Author:
Mayer, Bernard
Publisher:
Jossey-Bass
Location:
San Francisco :
Subject:
General
Subject:
Conflict Resolution
Subject:
Entrepreneurship
Subject:
Negotiation
Subject:
Problem solving
Subject:
Conflict management
Subject:
Interpersonal conflict
Subject:
Conflict.
Subject:
General Psychology & Psychiatry
Subject:
Conflict Resolution & Mediation (Workplace Settings)
Subject:
Self-Help : General
Copyright:
Edition Number:
1st ed.
Edition Description:
Includes bibliographical references and index.
Series Volume:
8th, 1886-'87
Publication Date:
January 2000
Binding:
Electronic book text in proprietary or open standard format
Grade Level:
General/trade
Language:
English
Illustrations:
Yes
Pages:
288
Dimensions:
229 x 163 x 25.7 mm 16.8 oz

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Related Subjects

Business » Management
Business » Negotiation
Business » Small Businesses » General
Business » Start Up Business
Health and Self-Help » Psychology » Anxiety and Obsessive Compulsive Disorder
Health and Self-Help » Psychology » General
Health and Self-Help » Self-Help » General

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