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Other titles in the Warren Bennis Signature Books series:

The Art of Waking People Up: Cultivating Awareness and Authenticity at Work (Warren Bennis Signature Series)

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The Art of Waking People Up: Cultivating Awareness and Authenticity at Work (Warren Bennis Signature Series) Cover

 

Synopses & Reviews

Publisher Comments:

The overwhelming challenges created by today's new work requirements — endless technological innovation and increasingly complex organizational issues— cry out for feedback, mentoring, and coaching processes that promote self-reflection, self-corrections, and improved performance.

In The Art of Waking People Up authors Kenneth Cloke and Joan Goldsmith draw on more than thirty years of practical experience with hundreds of organizations— from Fortune 500 companies to government agencies, schools, and nonprofits— to reveal new ways of giving and receiving feedback that maximize personal and organizational change and foster lifelong learning. They show how organizations can develop the systems, processes, techniques, and relationships that affirm, rather than undermine, the intelligence and humanity of their employees. This important resource is filled with the necessary tools, interventions, and strategies managers can use to encourage their employees to speak, hear, absorb, and use the information they need to improve the way they work.

Unlike other authors who describe a discreet mentoring process or coaching technique, Cloke and Goldsmith provide managers with a new paradigm for workplace feedback and ways of giving and receiving information that maximizes personal and organizational change. The Art of Waking People Up includes information on how to

  • Create work relationships that are more honest, open, respectful, and effective
  • Analyze the structures, systems, processes, and cultural practices that limit personal and organizational growth
  • Identify the behaviors that suppress awareness, creativity, and initiative
  • Target the information to pass along that will help develop creativity, flexibility, leadership, and responsiveness
  • Implement strategies for encouraging the development of democratic organizations
In addition, this book contains value-added tools, interventions, and solid strategies that will go a long way toward "waking up" people up in any organization.

Book News Annotation:

Once upon a time, people sought enlightenment in spiritual contexts, but business consultants Cloke and Goldsmith say it can now be found at work, with the additional benefit of making more money for the company at the same time. They offer managers a guide for instilling it. Annotation (c)2003 Book News, Inc., Portland, OR (booknews.com)

Synopsis:

In "The Art of Waking People Up "authors Kenneth Cloke and Joan Goldsmith draw on more than thirty years of practical experience with hundreds of organizations— from Fortune 500 companies to government agencies, schools, and nonprofits— to reveal new ways of giving and receiving feedback that maximize personal and organizational change and foster lifelong learning. They show how organizations can develop the systems, processes, techniques, and relationships that affirm, rather than undermine, the intelligence and humanity of their employees. This important resource is filled with the necessary tools, interventions, and strategies managers can use to encourage their employees to speak, hear, absorb, and use the information they need to improve the way they work.

Synopsis:

In The Art of Waking People Up authors Kenneth Cloke and Joan Goldsmith draw on more than thirty years of practical experience with hundreds of organizations-- from Fortune 500 companies to government agencies, schools, and nonprofits-- to reveal new ways of giving and receiving feedback that maximize personal and organizational change and foster lifelong learning. They show how organizations can develop the systems, processes, techniques, and relationships that affirm, rather than undermine, the intelligence and humanity of their employees. This important resource is filled with the necessary tools, interventions, and strategies managers can use to encourage their employees to speak, hear, absorb, and use the information they need to improve the way they work.

About the Author

Kenneth Cloke is director of the Center for Dispute Resolution and a mediator, arbitrator, consultant, and trainer. Joan Goldsmith is an organizational consultant, coach, and educator specializing in leadership development and organizational change. Cloke and Goldsmith are coauthors of five previous books, including The End of Management and the Rise of Organizational Democracy and Resolving Conflicts at Work: A Complete Guide for Everyone on the Job, both published by Jossey-Bass.

Table of Contents

Foreword (Warren Bennis).

Preface.

The Authors.

Part One: Context: Cultivating Awareness and Authenticity.

1. An Orientation to Awareness and Authenticity.

2. The Art of Waking Up.

3. Where It All Begins.

Part Two: Processes: Championing Congruity and Commitment.

4. Turnaround Feedback.

5. Transformational Coaching.

6. Strategic Mentoring.

7. Participatory Assessment.

Part Three: Techniques: Encouraging Turnaround Experiences.

8. Courageous Listening.

9. Paradoxical Problem Solving.

10. Supportive Confrontation.

11. Risky Conflict Resolution.

Part Four: Relationships: Sustaining Organizational Awareness and Authenticity.

12. Waking Organizations Up.

13. Fostering Congruence and Commitment in Organizations.

14. Ubiquitous Leadership and Organizational Democracy.

Index.

Product Details

ISBN:
9780787963804
Foreword:
Bennis, Warren G.
Author:
Cloke, Ken
Foreword by:
Bennis, Warren G.
Foreword:
Bennis, Warren G.
Author:
Cloke, Kenneth
Author:
Goldsmith, Joan
Publisher:
Jossey-Bass
Location:
San Francisco
Subject:
Leadership
Subject:
Human Resources & Personnel Management
Subject:
Organizational Behavior
Subject:
Entrepreneurship
Subject:
Mentoring in business
Subject:
Incentives in industry
Subject:
Business Writing
Subject:
Management / Leadership
Copyright:
Edition Number:
1st ed.
Series:
J-B Warren Bennis Series
Series Volume:
13
Publication Date:
January 2003
Binding:
HARDCOVER
Grade Level:
General/trade
Language:
English
Illustrations:
Yes
Pages:
336
Dimensions:
9.34x6.32x1.11 in. 1.27 lbs.

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The Art of Waking People Up: Cultivating Awareness and Authenticity at Work (Warren Bennis Signature Series) Used Hardcover
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$12.95 In Stock
Product details 336 pages Jossey-Bass - English 9780787963804 Reviews:
"Synopsis" by , In "The Art of Waking People Up "authors Kenneth Cloke and Joan Goldsmith draw on more than thirty years of practical experience with hundreds of organizations— from Fortune 500 companies to government agencies, schools, and nonprofits— to reveal new ways of giving and receiving feedback that maximize personal and organizational change and foster lifelong learning. They show how organizations can develop the systems, processes, techniques, and relationships that affirm, rather than undermine, the intelligence and humanity of their employees. This important resource is filled with the necessary tools, interventions, and strategies managers can use to encourage their employees to speak, hear, absorb, and use the information they need to improve the way they work.
"Synopsis" by , In The Art of Waking People Up authors Kenneth Cloke and Joan Goldsmith draw on more than thirty years of practical experience with hundreds of organizations-- from Fortune 500 companies to government agencies, schools, and nonprofits-- to reveal new ways of giving and receiving feedback that maximize personal and organizational change and foster lifelong learning. They show how organizations can develop the systems, processes, techniques, and relationships that affirm, rather than undermine, the intelligence and humanity of their employees. This important resource is filled with the necessary tools, interventions, and strategies managers can use to encourage their employees to speak, hear, absorb, and use the information they need to improve the way they work.
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