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Customer Centered Products: Creating Successful Products Through Smart Requirements Management

by Ivy F Hooks

Customer Centered Products: Creating Successful Products Through Smart Requirements Management Cover

Synopses & Reviews

Publisher Comments:

A powerful system for getting the right requirements--and creating products faster, better...and cheaper!
"Never time enough to do it right, but always time enough to do it over." In today's "faster-better-cheaper-at-any-cost" world, this is not just a joke, but an all-too-frequent reality. And, most often, a poor understanding of the requirements for a product is the reason it must be done over.
CUSTOMER-CENTERED PRODUCTS is a highly practical new book that helps readers gain a clear understanding of how to elicit the right requirements early on in a project--and make the right product the first time. Packed with useful information, enlightening real-life examples, and money-saving solutions, this book shows readers how to:
* Identify where their current requirements process is weak
* Bridge communication breakdowns that lead to muddy requirements
* Eliminate costly mistakes and rework
* Improve product quality without increasing cost
* Use operational concepts to improve requirements quality
* Improve the fit between the product and the customers' needs
* Prove that faster, better, cheaper is possible, and more.

Book News Annotation:

Shows how to define and understand the right requirements early in the product development cycle, providing tested methods for defining hardware and service products as well as software. Explains fundamentals of requirements definition and management, and shows how to analyze an organization's culture and work environment with an eye toward how it helps or hinders product development. Hooks is president and CEO of a training and consulting firm. Farry is an engineer and pilot, and cofounder and president of a bionics company.
Annotation c. Book News, Inc., Portland, OR (booknews.com)

Synopsis:

This is a guide to eliminating the waste of time, money and effort resulting from poor product development. It provides product definition requirements needed at the start of any product development process.

Synopsis:

Most often, the reason for costly do-overs is a failure to understand the real requirements of a product. This highly practical book shows you how to elicit the right requirements at the start of a project, keep the development process on track, and make the right product the first time. Drawing on their 50 combined years of real-world experience, the authors spell out exactly what is involved in "doing it right the first time." Uniquely, this book helps you examine your organization's culture and work environment with an eye toward how it helps or hinders product development.

About the Author

Ivy F. Hooks (Fair Oaks Ranch, TX) is president and CEO of Compliance Automation, Inc. She has provided training and consulting in requirements for a variety of corporations and government organizations, including Kodak and NASA.
Kristin A. Farry (Friendswood, TX) is an engineer with over two decades' experience in aerospace, robotics, and biomedical engineering.

Product Details

ISBN:
9780814405680
Subtitle:
Creating Successful Products Through Smart Requirements Management
Author:
Hooks, Ivy F.
Author:
Hooks, Ivy F.
Author:
Farry, Kristin A.
Publisher:
AMACOM/American Management Association
Location:
New York
Subject:
Development & Growth
Subject:
Entrepreneurship
Subject:
New products
Subject:
Production management
Subject:
Marketing - Product Management
Subject:
Production planning
Subject:
Development - Business Development
Edition Number:
1st
Series Volume:
00-R12
Publication Date:
October 2000
Binding:
Hardcover
Language:
English
Illustrations:
Yes
Pages:
304
Dimensions:
9.33x6.30x1.11 in. 1.20 lbs.

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