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Youth at Work PB

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Synopses & Reviews

Publisher Comments:

Young people often work in some of the lowest-paying, lowest-status jobs there are — in dead-end jobs or "McJobs" in the retail, food, and entertainment service sectors. They have lower wages, fewer benefits, less job security, and are less likely to be unionized than any other age group in the workforce. Employers of young workers, by contrast, frequently rank among the world's most powerful corporations. Despite their importance to the service economy, young workers are often ignored or stereotyped by researchers, policymakers, and trade unions.<P>This interview-based study of 95 young unionized fast-food and grocery workers in two cities in the U.S. and Canada presents a detailed account of their experiences in their workplaces and in their unions. These young workers vividly describe their daily tasks of frying, serving, bagging, stocking, and cleaning up, and the pressures from management and customers that surround these tasks. Management control tactics they encounter include video surveillance, drug testing, and monitoring of worker service scripts by mystery shoppers. The workers also document the hazards — muscle injuries, burns, and robberies — and the responsibilities of their jobs, including the emotional labor of customer relations.<P>The book suggests that young service sector workers have a distinct workforce identity as "stopgap workers". Society, employers, and even some unions often dismiss young workers as not being "real" workers, since these youths are seen as being in transition between school and "adult", career forms of employment. The collective activism of unions may offer hope not just for improving service sector work, but for educating young workers andproviding them with a voice in shaping their own temporary work conditions.

Product Details

ISBN:
9781566398541
Author:
Tannock, Stuart
Publisher:
Temple University Press
Location:
Philadelphia, PA
Subject:
General
Subject:
Labor & Industrial Relations
Subject:
Youth
Subject:
Labor
Subject:
Fast food restaurants
Subject:
Grocery trade
Subject:
Labor union members
Subject:
Labor & Industrial Relations - General
Subject:
Youth - Employment - North America
Subject:
Labor union members - North America
Subject:
Business management
Edition Description:
Trade Paper
Series Volume:
106-117
Publication Date:
20010431
Binding:
TRADE PAPER
Language:
English
Pages:
272
Dimensions:
9 x 6 x 1.2 in

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Related Subjects

Business » Human Resource Management
Business » Management
Health and Self-Help » Health and Medicine » Medical Specialties
History and Social Science » Politics » Labor

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