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This title in other formats:

The Knowing-Doing Gap: How Smart Companies Turn Knowledge Into Action

by Jeffrey Pfeffer and Robert I. Sutton

The Knowing-Doing Gap: How Smart Companies Turn Knowledge Into Action Cover

Synopses & Reviews

Publisher Comments:

The authors identify the causes of the knowing-doing gap and explain how to close it. They describe the most common obstacles to action--such as fear and inertia--and profile successful companies that overcome them. A great resource for personal improvement. Each chapter contains tips on what to do and what to avoid, and provides examples of how a lethargic company culture can be transformed. The Knowing-Doing Gap is a useful how-to guide for managers looking to make changes. A wealth of knowledge worth reading.

Book News Annotation:

Confronts the paradox of companies that know too much and do too little, by showing how some companies are successful at turning knowledge into action. Argues that executives must use plans, analysis, meetings, and presentations to inspire action, not as substitutes for action, and presents examples from dozens of companies to show how some overcome the knowledge-doing gap, why others fail, and how others avoid the gap. Pfeffer teaches organization behavior at Stanford Graduate School of Business. Sutton teaches organization behavior at Stanford's School of Engineering.
Annotation c. Book News, Inc., Portland, OR (booknews.com)

Synopsis:

This volume confronts the challenge of turning knowledge of how to improve performance into actions that produce measurable results. The authors identify the causes of this gap and explain how to close it.

Description:

Includes bibliographical references (p. 271-294) and index.

Table of Contents

Knowing "what" to do is enough — When talk substitutes for action — When memory is a substitute for thinking — When fear prevents acting on knowledge — When measurement obstructs good judgement — When internal competition turns friend into enemies — Firms that surmount the knowing-doing gap — Turning knowledge into action — Appendix: the knowing-doing survey.

Product Details

ISBN:
9781578511242
Subtitle:
How Smart Companies Turn Knowledge Into Action
Author:
Jeffrey Pfeffer and Robert I. Sutton
Author:
Pfeffer, Jeffrey
Author:
Sutton, Robert I.
Publisher:
Harvard Business School Press
Location:
Boston, Mass. :
Subject:
Management
Subject:
Information Management
Subject:
Decision Making & Problem Solving
Subject:
Entrepreneurship
Subject:
Organizational effectiveness
Subject:
Knowledge management
Edition Description:
Includes bibliographical references and index.
Series Volume:
FS-081-98
Publication Date:
January 2000
Binding:
Hardcover
Language:
English
Illustrations:
Y
Pages:
314
Dimensions:
9.40x6.38x1.23 in. 1.47 lbs.

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