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Why I Hate Flying: Tales for the Tormented Travelerby Henry Mintzberg
Synopses & ReviewsPublisher Comments:As all travelers know, flying is no simple matter. There are the horrors of the check-in to be negotiated, the uneven struggle to squash your hand luggage into the overhead locker and the constant fight with your neighbor over ownership of the armrest. Add to that the question of the food, the immigration queues and waiting for your luggage to appear and we can all see that something isnÂ't quite right. So when one of the worldÂ's leading management gurus Â- Henry Mintzberg Â- decides to scrutinize the managment practices of the airlines and airports from his personal experience, it is worth taking notice. And when he does it in a highly amusing manner; it is worth reading. Synopsis:As all travelers know, flying is no simple matter. There are the horrors of the check-in to be negotiated, the uneven struggle to squash your hand luggage into the overhead locker and the constant fight with your neighbor over ownership of the armrest. Add to that the question of the food, the immigration queues and waiting for your luggage to appear and we can all see that something isn About the AuthorHenry Mintzberg is Cleghorn Professor of Management Studies at Henry Mintzberg is Cleghorn Professor of Management Studies at McGill University in Montreal and professor of organizations at INSEAD in France. He was president of the Strategic Management Society and has received honorary degrees Université de Lausanne, Université de Genève, Université de Montréal, University of Lund and University of Venice. He holds an SM from MIT and a PhD from MIT¿s Sloan School of Management.
His areas of expertise include general management, the process of strategic formation, the design of organizations as well as the impact of design on organizations, and ¿next generation¿ management education. He splits his time between a home in Montreal and one in Prague. Table of ContentsThank Yous from Thin Air Welcome Aboard, Ladies and Gentlemen 1. Flying as a Transformational Experience 2.Programming the Passengers 3.Getting Looped 4.Fuly Fleeced 5.Points Payola 6.Flying by Phone 7."This is Your Captain Screaming" 8.The Dangers of Flying Down Under 9.It's Time to Get Really Commercial 10.Reheating Quantity 11.Dealing with a "little problem" 12.Why I Hate Airports Even More 13.Rule for Designing the Perfect Airport 14.Genuinely Scrambled Management 15.Wh I Really Hate Flying 16.Hope for Humanity? What Our Readers Are SayingBe the first to add a comment for a chance to win!Product Details
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Related SubjectsTransportation » Aviation » Other
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