Product development of high or new and emerging technologyproducts and systems is a challenging area in which to work. Itinvolves multiple disciplines, endless series of tradeoffs, dilemmas, and dead-ends. Yet, it also involves captivating moments of insightand sheer excitement in juggling technological challenges togetherwith psychological, social, organizational, financial and legalquestions.Telecommunications is a most interesting site for learning aboutemerging high technology product and service development, whether forpurposes of understanding, working, managing or studying it. Users, subscribers, end-user service providers, mobile phone makers, corenetwork operators, and access network operators are all participatingplayers.Telecommunication systems are a turbulent framework to work with. Thisplaces stringent requirements to the related process control in allthe levels as in idea cultivation, project management, quality controlor usability and design. The primary objective of this book is toprovide you an eagle-eye view to these processes both in theory and inpractice and to trace the state-of-the-art development. Book authorscome from both universities and industry giving thus a theory andpractice balancing touch for the material. "Handbook of Productand" "Service Development in Communication and InformationTechnology" includes various practical telecommunication productdevelopment cases based on tracking multi-national companies way ofliving and flourishing in telecommunication business.

Have you ever considered ... *How to efficiently organize and manage the multiple, parallel development projects of ICT? *How to systematically channel your team's creativity to high quality products and services? *How your company can best benefit from university research? *What are the meaning and realization of quality systems in modern ICT organizations and processes? *How to design user interfaces to maximize product usability and market value? *How to maximize the benefits of Internet in your product development and marketing? *What are the roles and important practices of patenting, and licensing in the US and Europe? This book aims to give you a top-down treatment in these and many other important topics of ICT product and service development. Our primary objective is to provide you with an eagle-eye view both in theory and in practice and to trace the state-of-the-art development. Book authors come both from universities and industry giving thus a theory and practice balancing touch for the material.