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The Speed of Trust: The One Thing That Changes Everything

by Stephen Mr Covey

The Speed of Trust: The One Thing That Changes Everything Cover

Synopses & Reviews

Publisher Comments:

From Stephen R. Covey's eldest son comes a revolutionary new path towards productivity and satisfaction. Trust, says Stephen M.R. Covey, is the very basis of the new global economy, and he shows how trust—and the speed at which it is established with clients, employees and constituents—is the essential ingredient for any high–performance, successful organization.

For business leaders and public figures in any arena, The Speed of Trust offers an unprecedented and eminently practical look at exactly how trust functions in our every transaction and relationship—from the most personal to the broadest, most indirect interaction—and how to establish trust immediately so that you and your organization can forego the time–killing, bureaucratic check–and–balance processes so often deployed in lieu of actual trust.

Review:

"Covey's book underscores the single most important factor — the substrate — that will determine the success (or failure) of any organization in the 21st century: TRUST. This is a powerful read: brave, imaginative, amazingly prescient, and backed up by empirical and analytical heft. A must-read for anyone in a position of responsibility, from a support group to a global corporation."

-- Warren Bennis, Distinguished Professor of Business Administration, USC, and author of On Becoming a Leader

Review:

"Covey's book underscores the single most important factor — the substrate — that will determine the success (or failure) of any organization in the 21st century: TRUST. This is a powerful read: brave, imaginative, amazingly prescient, and backed up by empirical and analytical heft. A must-read for anyone in a position of responsibility, from a support group to a global corporation."

-- Warren Bennis, Distinguished Professor of Business Administration, USC, and author of On Becoming a Leader

Review:

"Stephen Covey's work changed the world. I'd bet the price of this exciting book and more that his son, Stephen M. R. Covey, will have at least as much impact. The Speed of Trust is an amazing book, starting with its novel and powerful title — my greatest wonder was why it hadn't been written before. From the epigraph — 'Speed happens when people truly trust each other' — to the closing bell, this is a book worth savoring — and implementing."

— Tom Peters

Review:

"When I received this book and was asked to read it and offer my comments, my first impulse was, 'I don't have the time.' However, as I read the foreword, then the first few chapters, I could not put it down. It is exactly what business leaders need today. This book gets to the core roots of ethical behavior and integrity and how 'trusted' leaders and organizations do things better, faster, and at lower cost. Everyone should make the time to read this book."

-- Nolan D. Archibald, Chairman and CEO, The BlackandDecker Corporation

Review:

"I am happier when I am trusted, and I bet you are too. Covey has done a masterful job teaching that trust is conditioned on our behavior and that we can consciously shift our behavior to deserve trust. This one realization can change your life. This is the best book by a Covey since 7 Habits."

-- Richard Carlson, Ph.D., author of Don't Sweat the Small Stuff and Don't Get Scrooged

Review:

"Want to be an irresistible positive force? Combine personal responsibility with compassion and respect for others. Want to know how to do this perfectly? Read The Speed of Trust."

-- Dr. Laura Schlessinger, internationally syndicated radio host and author of The Proper Care and Feeding of Marriage

Review:

"This much-needed book provides many practical examples of how greater trust produces better results, at less cost, sooner — at work and in life. It's invaluable."

-- Spencer Johnson, M.D., author of Who Moved My Cheese? and coauthor of The One Minute Manager

About the Author

Stephen M. R. Covey is cofounder and CEO of CoveyLink Worldwide. A sought-after and compelling keynote speaker, author, and advisor on trust, leadership, ethics, and high performance, Covey speaks to audiences around the world. A Harvard MBA, he is the former CEO of Covey Leadership Center, which under his stewardship became the largest leadership development company in the world. Covey resides with his wife and children in the shadows of the Rocky Mountains.Stephen R. Covey is a renowned authority on leadership, a family expert, teacher, organizational consultant, and vice chairman of FranklinCovey Co. The author of several acclaimed books, he has also received numerous honors and awards, including being named one of Time magazine's twenty-five most influential Americans. Covey lives with his wife, Sandra, and their family in the Rocky Mountains of Utah.

Table of Contents

CONTENTS

FOREWORD by Dr. Stephen R. Covey

THE ONE THING THAT CHANGES EVERYTHING

How trust affects the trajectory and outcome of our lives — both personally and professionally — and what we can do to change it.

Nothing Is as Fast as the Speed of Trust

You Can Do Something About This!

THE FIRST WAVE — SELF TRUST

THE PRINCIPLE OF CREDIBILITY

Beyond "ethics": Why personal credibility is the foundation of all trust and how to create it.

The 4 Cores of Credibility

Core 1 — Integrity

Are You Congruent?

Core 2 — Intent

What's Your Agenda?

Core 3 — Capabilities

Are You Relevant?

Core 4 — Results

What's Your Track Record?

THE SECOND WAVE — RELATIONSHIP TRUST

THE PRINCIPLE OF BEHAVIOR

How to behave yourself out of problems you've behaved yourself into.

The 13 Behaviors

Behavior #1: Talk Straight

Behavior #2: Demonstrate Respect

Behavior #3: Create Transparency

Behavior #4: Right Wrongs

Behavior #5: Show Loyalty

Behavior #6: Deliver Results

Behavior #7: Get Better

Behavior #8: Confront Reality

Behavior #9: Clarify Expectations

Behavior #10: Practice Accountability

Behavior #11: Listen First

Behavior #12: Keep Commitments

Behavior #13: Extend Trust

Creating an Action Plan

THE THIRD, FOURTH, AND FIFTH WAVES — STAKEHOLDER TRUST

How to increase speed, lower cost, and maximize the influence of your organization.

The Third Wave — Organizational Trust

The Principle of Alignment

The Fourth Wave — Market Trust

The Principle of Reputation

The Fifth Wave — Societal Trust

The Principle of Contribution

INSPIRING TRUST

How to extend "Smart Trust," restore trust, and take the exponential leap of faith that makes all the difference . . . and why not extending trust is the greatest risk of all.

Extending "Smart Trust"

Restoring Trust When It Has Been Lost

A Propensity to Trust

NOTES AND REFERENCES

INDEX

Product Details

ISBN:
9781416549000
Subtitle:
The One Thing That Changes Everything
Author:
Covey, Stephen Mr
With:
Merrill, Rebecca R.
Author:
Covey, Stephen M. R.
Author:
Covey, Stephen R.
Author:
Merrill, Rebecca R.
Publisher:
Free Press
Subject:
Business Life - General
Subject:
Personal Growth - Success
Subject:
Business Ethics
Subject:
General Self-Help
Subject:
Success in business
Edition Description:
Trade paper
Publication Date:
February 2008
Binding:
Paperback
Grade Level:
General/trade
Language:
English
Illustrations:
Y
Pages:
354
Dimensions:
8.40x5.56x.93 in. .77 lbs.

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