Synopses & Reviews
Today, the administrative assistant operates at a high level, often reporting to more than one person. Learn vital skills such as how to anticipate needs, be a communication liaison, act as a project manager, and operate as your boss' information manager.
Synopsis:
A timely look at how contradictory trends brought on by downsizing and technology have changed many jobs, especially that trusted right arm of the manager, once called a secretary. Today's "administrative assistant" often actually works for two people, handling functions of liaison, coordination, scheduling, researching, arranging, and regular routine clerical tasks such as correspondence and filing.
Synopsis:
Today, the administrative assistant operates at a high level, often reporting to more than one person.
Table of Contents
Introduction: Who Is the Administrative Assistant? Checklist of Responsibilities Chapter 1: Wearing Many Hats Managing Multiple Roles What Hats Do Others See You Wearing? What Your Manager Expects Chapter 2: Assisting the Manager Are They Lost Without You? Anticipate Needs Act as a Communication Liaison Making the Connection Act as a Communication Buffer Take Over Projects for Your Boss Chapter 3: Supervising Office Operations and Support Staff Are You Ready to Be a Supervisor? Supervisory Skills Self-Assessment Seven Supervisory Challenges Chapter 4: Providing Information Are You a Wealth of Information? Developing the Detective Hat Sharing the Information Chapter 5: Special Concerns of the Administrative Assistant Personal Requests Work Overload Dealing with Interruptions Supporting Two or More People Conclusion
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