2012 Puddly Awards
 
 
Follow us on TwitterFollow us on FacebookFollow us on TumblrSubscribe to RSS

Recently Viewed clear list

Guests | January 12, 2012

Adam Johnson: IMG Pyongyang's Cannibal Island

0 comments By Adam Johnson

The 47-story Yanggakdo Hotel is located on Yanggak Island, situated in the Taedong River that bisects Pyongyang. The hotel was built in 1995 by a... Continue »
  1. $18.20 Sale Hardcover add to wish list

    The Orphan Master's Son: A Novel of North Korea

    Adam Johnson 9780812992793
spacer
Free Shipping!

Ships free on qualified orders.
$27.95
New Hardcover
Ships in 1 to 3 days
Add to Wishlist
Available for In-store Pickup
in 7 to 12 days
Qty Store Section
2 Remote Warehouse Business- Customer Service

Emotional Value: Creating Strong Bonds with Your Customers

by Janelle Barlow

Emotional Value: Creating Strong Bonds with Your Customers Cover

 

Synopses & Reviews

Publisher Comments:

Combining strategic advice with wisdom found in books such as Daniel Goleman's "Working with Emotional Intelligence, " two international management consultants outline ways in which businesses can elevate levels of satisfaction.

Description:

Includes bibliographical references (p. 265-293) and index.
back to top
back to top

Product Details

ISBN:
9781576750797
Foreword:
Edwardson, Michael
Author:
Barlow, Janelle
Foreword:
Edwardson, Michael
Author:
Maul, Dianna
Publisher:
Berrett-Koehler Publishers
Location:
San Francisco :
Subject:
Customer Service
Subject:
Entrepreneurship
Subject:
Customer services
Subject:
Customer relations
Subject:
Consumer satisfaction
Subject:
Business-Customer Service
Edition Number:
1st ed.
Edition Description:
Includes bibliographical references and index.
Series Volume:
106-483
Publication Date:
20000431
Binding:
Hardcover
Language:
English
Illustrations:
Yes
Pages:
310
Dimensions:
9.53x6.45x1.29 in. 1.48 lbs.
back to top

Other books you might like

  1. $4.25 Used Trade Paper add to wish list

    So You Want To Be an Innkeeper 3RD Edition

    Mary Davies 9780811812269
  2. $24.95 Used Hardcover add to wish list

    Professional Cooking with CDROM

    Wayne Gisslen 9780471663744
  3. $6.50 Used Hardcover add to wish list

    Celebrate!

    Sheila Lukins 9780761131854
  4. $13.95 Used Trade Paper add to wish list

    At Your Service 2ND Edition Hands on Guide To Professi

    Culinary Institute 9780764557477
  5. $94.25 New Hardcover add to wish list

    Food and Beverage Service (Wiley Professional Restaurateur Guides)

    Bruce H. Axler 9780471621768
  6. $33.75 New Trade Paper add to wish list

    Professional Dining Room Management

    Carol King 9780471289340
back to top

Related Aisles

Emotional Value: Creating Strong Bonds with Your Customers New Hardcover
0 stars - 0 reviews
$27.95 In Stock
Product details 310 pages Berrett-Koehler Publishers - English 9781576750797 Reviews:
spacer
spacer
  • back to top
Follow us on...


Powell's City of Books is an independent bookstore in Portland, Oregon, that fills a whole city block with more than a million new, used, and out of print books. Shop those shelves — plus literally millions more books, DVDs, and eBooks — here at Powells.com.