|
|
|
|
|
|
|
HELP | |
|
  $17.95 List price:
HARDCOVER, USED
Ships in 1 to 3 days
More copies of this ISBN:This title in other formats:12: The Elements of Great Managingby Rodd Wagner
Synopses & ReviewsPublisher Comments:More than a decade ago, The Gallup Organization used its database of more than 1 million employee and manager interviews to identify the dozen elements most important for sustaining high performance. These were described in the popular First, Break All the Rules. This follow-up — based on a much larger sample of 9 million employee and manager interviews spanning 114 countries and conducted in 41 languages — combines the latest Gallup insights with recent discoveries in the fields of psychology, physiology, game theory, neuroscience, and management. 12 follows successful managers in real-life situations as they harness employee engagement to rescue a failing call center, save a struggling restaurant, improve patient care in a hospital, maintain production through power outages, and face a host of other challenges in settings around the world. 12 explains in clear detail how to apply an understanding of human nature to transform any company — as well as its managers and workers. Synopsis:The Elements of Great Managing is the long-awaited sequel to the 1999 runaway bestseller First, Break All the Rules. Grounded in Gallup's 10 million employee and manager interviews spanning 114 countries, follows great ma nagers as they harness employee engagement to turn around a failing call center, save a struggling hotel, improve patient care in a hospital, maintain production through power outages, and successfully face a host of other challenges in settings around the world. Authors Rodd Wagner and James K. Harter weave the latest Gallup insights with recent discoveries in the f ields of neuroscience, game theory, psychology, sociology, and economics. Written for managers and employees of companies large and small, explains what every company needs to know about creating and sustaining employee engagement. What Our Readers Are SayingBe the first to add a comment for a chance to win!Product Details
Other books you might like
Related Aisles
| |||||||||||||||
|
| ||||||||||||||||
|
||||||||||||||||
Don't Miss
