Preface

Part I Introduction to Human Resource Management

1. The Endless Wave

David C. Ewing

2. Managing in Turbulent Times

R. Edward Freeman

3. The Work Ethic and Work Organization

Shoshana Zuboff

4. Sources and Patterns of Management Authority

George Lodge

Janice Mccormick

Shoshana Zuboff

Part II Employee Influence

5. The Two Faces of Unionism

Richard B. Freeman

James L. Medoff

6. Note on Labor Relations in the United States

Bert Spector

7. Reforming the U.S. System of Collective Bargaining

D. Quinn Mills

8. Note on Why Employees Join Unions

Bert Spector

9. Europe's Industrial Democracy: An American Response

Ted Mills

10. Responding to the Employee Voice

Don H. Fenn, Jr.

Daniel Yankelovich

11. Dilemmas of Managing Participation

Rosabeth Moss Kanter

Part III Human Resource Flow

12. Managing Careers: Policies and Systems

James W. Walker

13. Note on Japanese Management and Employment Systems

Stephen E. Marsland

Michael Beer

14. Job Security: Its Time Has Come

James F. Bolt

15. A Guide to Work Force Reduction Planning

Douglas A. Benton

16. Note on Performance Appraisal

Michael Beer

17. Assessment Centers for Spotting Future Managers

William C. Byham

18. Equal Opportunity — Planning and Managing the Process of Change

Gloria J. Gery

19. Increasing Organizational Effectiveness Through Better Human Resource Planning and Development

Edgar H. Schein

Part IV Reward Systems

20. Determining Total Compensation: Strategic Issues

Edward E. Lawler III

21. Reinforcing Corporate Strategy Through Executive Compensation

David J. McLaughlin

22. Pay for Performance? Not Always

William J. Kearney

23. The Mythology of Management Compensation

Edward E. Lawler III

24. Working Creatively with a Union: Lessons from the Scanlon Plan

James W. Driscoll

Part V Work Systems

25. The Plum and the Lash

John Simmons

William Mares

26. Responses to Taylor: From Watertown to Lordstown

John Simmons

William Mares

27. Work Innovations in the United States

Richard E. Walton

28. Work Redesign for Organization Development

J. Richard Hackman

29. Dynamics of Establishing Cooperative Quality-of-Worklife Projects

Edward E. Lawler III

John A. Drexler, Jr.

30. Social Choice in the Development of Advanced Information Technology

Richard E. Walton

Part VI The Future of Human Resource Management

31. How Top Nonunion Companies Manage Employees

Fred K. Foulkes

32. The New Industrial Relations

Business Week

33. Organizational Change, Affirmative Action, and the Quality of Work Life

Rosabeth Moss Kanter

Index