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Effective Group Discussion: Theory and Practice
Gloria J Galanes
Synopses & Reviews
Combining the most recent research findings with practical tools students need to become productive group members, this leading text covers secondary groups of all kinds: work groups, committees, task forces, self-directed work teams, and other small groups whose objectives include finding solutions to problems, producing goods, and creating policies. In this edition, the authors have expanded coverage of computer-mediated communication and updated relevant information about diversity and culture in chapter 5 and throughout the text.
Book News Annotation:
Focusing on small groups with tasks to complete, this textbook examines the formal and informal roles members play in a group, presents tools for assessing and improving small group communication, and explores the importance of appropriate decision making and problem solving processes. The twelfth edition removes the closing chapter on small group techniques, instead integrating them throughout the text, and adds material on diversity. Annotation ©2006 Book News, Inc., Portland, OR (booknews.com)
About the Author
Gloria J. Galanes is Associate Professor of Communication and Mass Media at Southwest Missouri St. University and has received the Universitys Faculty Excellence in Teaching and the Outstanding Graduate Faculty Member awards.Katherine L. Adams is Professor of Speech Communication at California State University, Fresno, where she received a Meritorious Promise and Performance award in 1989. She has served as their Graduate Coordinator since 1989. She received her Ph.D. in Communication from the University of Utah under the direction of B. Aubrey Fisher. She has authored four instructors manuals in interpersonal and small group communication and most recently, this group communication book with Gloria Galanes. She has published articles in the areas of conversational analysis and interpersonal communication. Currently she is an associate editor for Communication Reports and The Western Journal of Communication. She participates, at all levels, in the Western States Communication Association and Speech Communication Association and teaches in the areas of interpersonal communication, communication theory, small group communication, and research methods.
Table of Contents
Brief Table of Contents Part I: Foundations of Communicating in Groups Chapter 1. The Small Groups in Everyones Life Chapter 2. Human Communication Processes in Small Groups Chapter 3. Verbal and Nonverbal Messages in Small Group Communication Chapter 4. The Small Group as a System Part II: Developing the Group Chapter 5. Diversity and the Effects of Culture Chapter 6. The Members and their Roles Part III: Observing and Evaluating Groups Chapter 7. Tools for Assessment and Evaluation Part IV: Small Group Throughput Processes Chapter 8. Communication and Group Culture: Tensions, Fantasy, Socialization, Norms, and Climate Chapter 9. Perspectives on Leadership in Small Groups Internal Appendix: Preparing for Problem-Solving Discussions: Informational Resources for the Small Group Part V: Improving Group Outputs Chapter 10. Problem Solving and Decision Making 1: Defining a Problem, Finding and Evaluating Options Chapter 11. Problem Solving and Decision Making II: Deciding and Implementing Chapter 12. Managing Conflict in the Small Group Chapter 13. Guidelines for Effective Group Leaders Appendix A: Making Public Presentations of the Groups Output Glossary Author Index Subject Index Detailed Table of Contents Part I: Foundations of Communicating in Groups Chapter 1. The Small Groups in Everyones Life Central Message Study Objectives What Is Small Group Discussion? Types of Small Groups Activity Groups Personal Growth Groups Educational Groups Problem-Solving Groups Ethical Behavior of Group Members The Participant-Observer Perspective Chapter 2. Human Communication Processes in Small Groups Central Message Study Objectives What is Communication? Principles of Communication Myths about Communication A Description of a Communication Transaction Computer-Mediated Communication and Face-to-Face Communication in Small Groups Listening and Responding during Discussions Listening Preferences Pitfalls to Listening Effectively Effective Listening in the Small Group Chapter 3. Verbal and Nonverbal Messages in Small Group Communication Central Message Study Objectives The Nature of Language Language and Culture Language, Culture, and Gender Problems Resulting from Language Choices Nonverbal Behaviors in Small Group Communication Principles of Nonverbal Communication Functions of Nonverbal Communication Types of Nonverbal Signals Chapter 4. The Small Group as a System Central Message Study Objectives The Systems Perspective Principles of a System Variables of a System A System and its Environment Communicating across Boundaries Characteristics of Effectiveness Problem-Solving Groups Input Variables Throughput Variables Output Variables Environmental Factors Part II: Developing the Group Chapter 5. Diversity and the Effects of Culture Central Message Study Objectives What is Culture? Cultural Characteristics that Affect Communication Worldview Individualism versus Collectivism Power Distance Uncertainty Avoidance Masculinity versus Femininity Low-versus High-Context Communication Communication Challenges Posed by Co-Cultures Co-Cultural Differences Based on Race: African American Communication Patterns Co-Cultural Differences Based on Age Co-Cultural Differences Based on Socioeconomic Class Challenges for Co-Cultural Group Members Behaving Ethically in Intercultural Interactions Chapter 6. The Members and their Roles Central Message Study Objectives Group Size Traits and Personality Characteristics Communication Apprehension Cognitive Complexity Self-Monitoring Preference for Procedural Order Egalitarianism-Authoritarianism Communicative Attitudes and Behaviors Grouphate Sense of Responsibility for the Group's Success Willingness to Communicate Open-mindedness Development of Member Roles Formal versus Informal Roles Role Emergence Classifying Group Roles Role Management across Groups Part III: Observing and Evaluating Groups Chapter 7. Tools for Observing and Evaluating Small Groups Central Message Study Objectives Internal Assessment: Members Evaluate the Group Self-Assessment Member and Group Assessment Calling for Outside Help: The Consultant Practice First Ethical Principles for Consultants Planning the Consultation Instruments for Observing and Consulting Verbal Interaction Analysis Content Analysis SYMLOG Part IV: Small Group Throughput Processes Chapter 8. Communication and Group Culture: Tensions, Fantasy, Socialization, Norms, and Climate Central Message Study Objectives The Interplay between Communication and Group Culture Structuration Theory and Group Culture Negotiating Task and Social Concerns Fantasy Themes Groups Socialization of Members Phases of Group Socialization Development of Group Norms Changing a Norm Development of a Group's Climate Cohesiveness Supportiveness Teambuilding Chapter 9. Perspectives on Leadership in Small Groups Central Message Study Objectives Leadership and Leaders Leadership Leaders Theoretical Approaches to Leadership Traits Approaches Styles Approaches Functions Approaches Contingency Approaches The Relationship Between Leaders and Followers Leader-Member Exchange (LMX) Model Transformational Leadership The Case for Distributed Leadership Internal Appendix: Preparing for Problem-Solving Discussions: Informational Resources for the Small Group Review and Organize Your Present Stock of Information Problem Mapping Gather Information You Need Notetaking Reading Direct Observation Surveys Individual and Group Interviews Other Information Sources Evaluate the Information and Ideas You Have Collected Organize Your Information and Ideas Part V: Improving Group Outputs Chapter 10. Problem Solving and Decision Making 1: Defining a Problem, Finding and Evaluating Options Central Message Study Objectives Questions for Review Problem Solving and Decision Making Group versus Individual Problem Solving and Decision Making Factors Affecting Quality of Group Outputs The Need for Structure in Group Problem Solving and Decision Making The Functional Perspective of Group Problem Solving and Decision Making Problem-Solving Guidelines The Procedural Model of Problem Solving (P-MOPS) The Single Question Format The Ideal Solution Format Using P-MOPS to Address Complex Problems Step 1 of P-MOPS: Problem Description and Analysis 1A: Understanding the charge and area of freedom 1B: Understanding the type of question to be addressed IC: Focusing on the problem ID: Stating the problem appropriately IE: Map the problem Using the Problem Census to discover problems Step 2 of P-MOPS: Generating and Elaborating on Possible Solutions 2A: Identify as may good ideas as you can using Brainstorming to discover alternatives 2B: Defer judgment during discussion to identify options 2C: Discuss criteria for evaluating solutions Step 3 of P-MOPS: Evaluating Possible Solutions 3A: Establish a collaborative climate for evaluation 3B: Establish norms that promote critical thinking Evaluating information Evaluating reasoning Evaluating information and reasoning from the World Wide Web Chapter 11. Problem Solving and Decision Making II: Deciding and Implementing Central Message Study Objectives Using P-MOPS to Address Complex Problems, continued Step 4 of P-MOPS: Consensus Decision Making 4A: Decide what decision-making method to use 4B: Understand phasic progression during decision making Fisher's Models of Group Phases 4C: Understand what can go wrong during decision making 4D: Second-guess the tentative choice before fully committing to it Using the RISK technique to second-guess the choice Step 5 of P-MOPS: Implementing the Solution Chosen Using PERT to keep track of implementation details Tailoring P-MOPS to Fit a Specific Problem Problem Characteristics Using Technology to Improve Group Problem Solving and Decision Making Teleconferences Group Support Systems (or Group Decision Support Systems) Chapter 12. Managing Conflict in the Small Group Central Message Study Objectives A Definition of Conflict Positive and Negative Outcomes of Conflict Expressing Disagreement in a Group Types of Conflict Managing Conflict Basic Approaches toward Conflict Management Conflict Management Styles and Tactics Expressing Disagreement Ethically Negotiating Principled Agreement When Negotiating Fails: Alternatives Procedures Common Ground Approaches Chapter 13. Guidelines for Effective Group Leaders Central Message Study Objectives Group-Centered Democratic Leadership Leader as Completer Responsibilities and Techniques of Discussion Leaders and Chairs Administrative Duties Leading Discussion Developing the Group Ethical Principles for Group Leaders Appendix A: Making Public Presentations of the Groups Output The Planning Stage The Organizing Stage The Presenting Stage Public Meetings Notes Glossary Author Index Subject Index
ISBN: 9780073135236 Author: Galanes, Gloria J Publisher: McGraw-Hill Humanities/Social Sciences/Langua Author: Adams, Katherine Author: Adams, Katherine L. Author: Galanes, Gloria Author: Brilhart, John K. Author: Brilhart, John Author: Galanes, Gloria J. Subject: Speech Subject: Small groups Subject: Communication in small groups Copyright: 2007 Edition Number: 12 Publication Date: June 2006 Binding: Paperback Grade Level: College/higher education: Language: English Illustrations: Y Pages: 473 Dimensions: 9.15x7.30x1.25 in. 1.84 lbs.
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