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Supervision: Concepts and Skill-Building

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Supervision: Concepts and Skill-Building Cover

 

Synopses & Reviews

Publisher Comments:

Certo's Supervision: Concepts and Skill Building 6th Edition, prepares students to be supervisors in a challenging modern workplace. It is based on the premise that organizational variables including diversity in the workforce, computer and communication technology, and the design of organization structures are constantly changing. Overall, this text focuses on discussing important supervision concepts and providing fundamental skills necessary for applying these concepts. Students will learn the critical role of a supervisor in an organization and the abilities needed to be successful.

Table of Contents

PART ONE: What is a Supervisor?

1: Modern Supervision: New Era Challenge

PART TWO: Modern Supervision Challenges

2: Ensuring High Quality and Productivity

3: Teamwork: Emphasizing Powerful Meetings

4: Meeting High Ethical Standards

5: Managing Diversity

PART THREE: Functions of the Supervisor

6: Reaching Goals and Objectives

7: Organizing and Authority

8: The Supervisor as Leader

9: Problem Solving, Decision Making, and Creativity

PART FOUR: Skills of the Supervisor

10: Communication

11: Motivating Employees

12: Problem Employees: Counseling and Discipline

13: Managing Time and Stress

14: Managing Conflict and Change

Appendix A: Negotiation and Politics

PART FIVE: Supervision and Human Resources

15: Selecting Employees

16: Providing Orientation and Training

17: Appraising Performance

18: Supervision Laws: Health and Safety, Labor Relations, Fair Employment

Appendix B: The Supervisors Career Path: Finding a Career Path that Fits

Product Details

ISBN:
9780073405001
Author:
Certo, Samuel C
Publisher:
Academic Internet Publishers
Author:
Certo, Samuel
Author:
Certo, Samuel C.
Author:
Cram101 Textbook Reviews
Subject:
Human Resources & Personnel Management
Subject:
Supervision of employees
Subject:
Education-General
Copyright:
Edition Number:
6
Publication Date:
January 2007
Binding:
TRADE PAPER
Grade Level:
College/higher education:
Language:
English
Illustrations:
Y
Pages:
573
Dimensions:
9.86x8.09x.87 in. 2.34 lbs.

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