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Understanding Intercultural Communication

Understanding Intercultural Communication Cover


Synopses & Reviews

Publisher Comments:

Understanding Intercultural Communication offers a comprehensive look at the foundational concepts of the discipline. Employing the dynamic theme of flexible intercultural communication, it effectively bridges the gap between theory and practice. A distinctive feature is the book's well-balanced emphasis on both cross-national intercultural communication issues and U.S. domestic diversity issues. Written in a conversational style, it presents up-to-date, identity-based frameworks and fresh approaches.

By integrating current empirical research with lively examples, the text illustrates the practical nature of the intercultural communication field. The authors encourage students to think critically by asking thought-provoking questions and posing intercultural ethical dilemmas for students to ponder. They offer strong coverage of such topics as the process of ethnic and cultural identity change, culture shock and intercultural adjustment, intercultural verbal communication styles, conflict facework interactions, romantic relationships and raising bicultural children, global identity challenges, and decision-making choices in intercultural ethics.

Understanding Intercultural Communication features "Jeopardy Boxes" on the use of domestic culture, global culture, and diversity; "Double Take" personal narratives and stories; "Know Thyself" mini-assessments; "Quick Poll" reaction polls; "Picture This" intercultural-interethnic poems; and "Snapshots" illustrating cultural diversity and culture shock. In addition, dialogue scenes, global news clips, practical intercultural toolkits, and checkpoints reinforce student learning in each chapter. An interactive Student Study Guide on CD is included with every copy of the text. An Instructor's Manual/Testing Program and a Companion Website are also available.

Table of Contents

Part One: Intercultural Communication: Foundational Frameworks

Chapter 1: Why Study Intercultural Communication?

Practical Reasons to Study Intercultural Communication

Adapting to Global and Domestic Workplace Diversity

Improving Multicultural Health Care Communication

Engaging in Creative Problem Solving

Enhancing Intercultural Relationship Satisfaction

Deepening Self-Awareness

Fostering Global and Intrapersonal Peace

Intercultural Communication Flexibility

Knowledge, Attitude, Skills

Flexible Intercultural Communication: Four Criteria

Mastering Intercultural Communication Flexibility

A Staircase Model

Communicating Flexibly

Chapter 2: What Is Intercultural Communication?

Culture: A Learned Meaning System

Surface-Level Culture: Popular Culture

Intermediate-Level Culture: Symbols, Meanings, and Norms

Deep-Level Culture: Traditions, Beliefs, and Values

Understanding Intercultural Communication: A Process Model

Intercultural Communication Process: Overall Characteristics

Intercultural Communication: Meaning Characteristics

Practicing Intercultural Process Thinking

Process Consciousness: Underlying Principles

Intercultural Toolkit: Recaps and Checkpoints

Chapter 3: What Are the Essential Cultural Value Patterns?

Functions of Cultural Values

Analyzing Cultural Values

Identity Meaning Function

Explanatory Function

Boundary-Regulation Function

Adaptational Function

Analyzing Cultural Value Dimensions

Discovering Cultural Values

Identity: Individualism-Collectivism Value Pattern

Power: Small-Large Power Distance Value Pattern

Uncertainty: Weak-Strong Uncertainty Avoidance Value Pattern

Sex Role: Feminine-Masculine Value Pattern

Additional Value Orientation Patterns

Value Orientations: Background Information

Meaning: Doing-Being Activity Value Orientation

Destiny: Controlling-Yielding People-Nature Value Orientation

Time: Future-Past Temporal Value Orientation

Space: Privacy-Communal Spatial Value Orientation

Individual Socialization Development

Independent Versus Interdependent Self-Construal

Horizontal Versus Vertical Self-Construal

Internal Versus External Locus of Control

Intercultural Toolkit: Recaps and Checkpoints

Chapter 4: What Are the Keys to Understanding Cultural and Ethnic Identities?

Family and Gender Socialization

Family Socialization and Interaction Patterns

Gender Socialization and Interaction Patterns

Cultural-Ethnic Identity Formation

Cultural Identity Conceptualization

Ethnic Identity Conceptualization

Group Membership: Intercultural Boundary-Crossing

Defining Acculturation and Enculturation

Social Identity Factors

Systems-Level Factors

Individual-Level Factors

Interpersonal-Ethnic Media-Level Factors

Ethnic-Cultural Identity Change Process

Ethnic-Cultural Identity Typological Model

Racial-Ethnic Identity Development Model

Intercultural Toolkit: Recaps and Checkpoints

Part Two: Intercultural Communication Shocks: Crossing Boundaries

Chapter 5: What Is Culture Shock?

Understanding Culture Shock

Culture Shock: Defining Characteristics

Culture Shock: Pros and Cons

Managing Culture Shock: Underlying Factors

Managing Culture Shock: Initial Tips

Intercultural Adjustment: Developmental Patterns

The U-Curve Adjustment Model

The Revised W-Shaped Adjustment Model

Culture Shock: Peaks and Valleys

Reentry Culture Shock

Reentry Culture Shock: Surprising Elements

Resocialization: Different Returnees' Profiles

Intercultural Toolkit: Recaps and Checkpoints

Chapter 6: What Is the Relationship Between Language and Culture?


Product Details

Oxford University Press
null, Stella
null, Leeva C.
Chung, Leeva C.
Ting-Toomey, Stella
Anthropology - Cultural
Sociology - General
Communication Studies
Communication | Speech Communication
Intercultural Communications-General
Publication Date:
Grade Level:
College/higher education:
halftones and line illus.
6.9 x 10 x 0.8 in 1.681 lb

Related Subjects

History and Social Science » Intercultural Communications » General
History and Social Science » World History » General
Humanities » Philosophy » General
Textbooks » General

Understanding Intercultural Communication
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Product details 424 pages Oxford University Press, USA - English 9780195330069 Reviews:
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