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It's Your Shipby D Michael Abrashoff
Synopses & Reviews
The story of Captain D. Michael Abrashoff and his command of USS Benfold has become legendary inside and outside the Navy. Now Abrashoff offers this fascinating tale of top-down change for anyone trying to navigate today's uncertain business seas. When Captain Abrashoff took over as commander of USS Benfold, a ship armed with every cutting-edge system available, it was like a business that had all the latest technology but only some of the productivity. Knowing that responsibility for improving performance rested with him, he realized he had to improve his own leadership skills before he could improve his ship. Within months he created a crew of confident and inspired problem-solvers eager to take the initiative and take responsibility for their actions. The slogan on board became It's your ship, and Benfold was soon recognized far and wide as a model of naval efficiency. How did Abrashoff do it? Against the backdrop of today's United States Navy-Benfold was a key player in our Persian Gulf fleet-Abrashoff shares his secrets of successful management including:
See the ship through the eyes of the crew: By soliciting a sailor's suggestions, Abrashoff drastically reduced tedious chores that provided little additional value. Communicate, communicate, communicate: The more Abrashoff communicated the plan, the better the crew's performance. His crew would eventually call him Megaphone Mike, since they heard from him so often. Create discipline by focusing on purpose: Discipline skyrocketed when Abrashoff's crew believed that what they were doing was important. Listen aggressively: After learning that many sailors wanted to use the GI Bill, Abrashoff brought a test official aboard the ship-and held the SATs forty miles off the Iraqi coast. From achieving amazing cost savings to winning the highest gunnery score in the Pacific Fleet, Captain Abrashoff's extraordinary campaign sent shock waves through the U.S. Navy. It can help you change the course of your ship, no matter where your business battles are fought.
Naval Captain Abrashoff reveals the management principles that shaped his ship, the "U.S.S. Benfold" into a model of leadership as progressive as any in the business world.
"The most important thing a captain can do is to see the ship from the eyes of the crew." This belief has successfully guided D. Michael Abrashoff, the captain of one of the U.S. Navy's most modem and lethal warships. Abrashoff has revolutionized how to handle such challenging problems as excessive costs, low morale, sexual harassment, and constant turnover. Business managers will benefit from Abrashoff's guiding belief that focus should be on empowering your people rather than on chain of command. By shifting organizing principles from obedience to performance, managers will be rewarded with remarkable productivity. As Abrashoff explains, the more people enjoy the process, the better the results. Good leaders listen to the people under their command — and use their ideas to improve operating procedures.
The story, of Captain D. Michael Abrashoff and his command of the USS Benfold has become legendary inside and outside the Navy. When he took over as commander of the ship it was like a business with all the latest technology but only some of the productivity. Within months he created a crew of confident and inspired problem-solvers. The slogan on board became, "It's your ship." Learn how he did it, as Abrashoff shares his secrets of successful management.
About the Author
More information to be announced soon on this forthcoming title from Penguin USA.
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