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This title in other editions

Service Edge: Inside One Hundred One Companies that Profit from Customer Care

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Service Edge: Inside One Hundred One Companies that Profit from Customer Care Cover

ISBN13: 9780453006477
ISBN10: 0453006477
Condition: Standard
Dustjacket: Standard
All Product Details

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Product Details

ISBN:
9780453006477
Subtitle:
101 Companies That Profit from Customer Care
Author:
Zemke, Ron
Author:
Schaap, Dick
Publisher:
Dutton Adult
Location:
New York, N.Y. :
Subject:
Service industries
Subject:
Customer services
Subject:
Service industries -- United States -- Management.
Subject:
General Business & Economics
Edition Description:
Includes bibliographical references and index.
Series Volume:
59
Publication Date:
19890317
Binding:
Hardback
Grade Level:
General/trade
Illustrations:
Yes
Pages:
xviii, 584 p.
Dimensions:
20.00 x 20.00 x 20.00 in 2.05 lb

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Related Subjects

Business » Business Plans
Business » Customer Service

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